Questions & Answers

1-9 of 9 Questions
  • Question
    What material is this case made of?   (0 Answers)

    By Lee November 23, 2016.

  • Question
    Does this case hender the Galaxy S7's native wireless charging capabilities and how well does it fit with Samsung's wireless charging car dock?   (1 Answer)

    By BrianP November 12, 2016.

    Answers
    • Answer

      No, this works fine with the wireless charger. I don't know about the car charger.

      By Centervillejim August 4, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Hi can you please tell me if this case is compatible with my Samsung galaxy j7 2016 sku # 4816500 ? Or if you can recommend a similar s view flip case to fit my specific phone please? Thank You in advance   (0 Answers)

    By Chinita November 7, 2016.

  • Question
    I bought this case about 2 months ago and is not working anymore, what should i do?   (5 Answers)

    By Ray August 19, 2016.

    Answers
    • Answer

      Good luck, mine stopped after 31 days and Samsung has been running me around the ringer for four months about a possible replacement. I've probably spent 40 hours on the phone about a phone case.

      By JustDont0089 November 28, 2016.

    • Question
      Does this case have a warranty? I bought mine 5 months ago and it suddenly stopped working today.   (1 Answer)

      By Aaliyah July 19, 2016.

      Answers
      • Answer

        Yes it does come with a 1year limited warranty through the manufacturer (Samsung).

        By Keke August 30, 2016.

      • Question
        Does the glass screen protector work with this case?   (5 Answers)

        By Btl July 5, 2016.

        Answers
        • Answer

          The glass screen protectors that have the curves on the edges will likely not work with this case. I'd tried the note7 variant of this case on my note7 and immediately cracked the screen trying to fit it all together. If you can find a glass protector that doesn't get the curves, you've got a shot.

          By mrbisme November 14, 2016.

          • My Best Buy® Member
      • Question
        Does this case automatically work like the off button when you close it?   (10 Answers)

        By Kathy April 7, 2016.

        Answers
        • Answer

          Yes. The screen turns off when you close the cover and turns on when you open it.

          By kenray2 October 21, 2016.

        • Question
          IS THE PHONE WATER RESISTANT WHEN INSTALLED WITH THIS CASE?   (3 Answers)

          By STRICK March 21, 2016.

          Answers
          • Best 
            Answer

            The case won't be because it's made of leather, but the phone will continue to be.

            By Jimmy June 25, 2016.

          • Question
            Availability?   (4 Answers)

            So do you get cases for phones after the next model comes out? Aren't best buys supposed to have "Samsung Experience shops"? Kind of hard when you cant have an experience or shop for something you want?

            By Anonymous March 14, 2016.

            Answers
            • Answer

              Yes. Got the case after the model came out. Yes. When to the Samsung Shop. They are the ones that told it would work. It didn't. Basically had to go to a YouTube video to get true facts about case and charger.

              By ICECUBE88 March 26, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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