A:AnswerHello! I'd like to provide this link (https://bit.ly/34K7iA9) that has useful information about the patterns and behaviors of the vacuum. ^Jecca
A:AnswerGreat question, Amy! Yes, as long as you move it from one floor to the next, it will continue cleaning. I would recommend moving the charging base to whatever floor the vacuum is on in case it cannot complete the level on one charge. ^Jecca
A:AnswerI am including a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena
A:AnswerI am including a troubleshooting guide to support your concerns on the powerbot not charging (https://bit.ly/2HtQ2qj). We thank you for being a Samsung customer! ^Lena
A:AnswerHey shangrila. Here is a link with some helpful troubleshooting steps that will help you get this POWERbot charged and working again (https://bit.ly/3ilpvJG). ^Lo
A:AnswerYou will need at least 4” and the manufacturer recommends leaving 6” on each side to allow proper docking. I’ve been fortunate to put ir between my chair which only left 2” room on each side.
