Questions & Answers

Q: QuestionWhat kind of mounting bracket would work best for the rear speakers?

Asked 3 months ago by Ascalz.

• A:Answer Hello Ascalz! The rear speakers included with the HW-Q930F use a standard 1/4-20 threaded insert, so the best option is a universal wall-mount speaker bracket that supports this thread size. For the best results, choose a mount that: Uses a 1/4-20 screw (camera-style thread) Allows tilt and swivel so you can aim the speakers toward the listening area Is rated to support small satellite speakers Universal adjustable speaker wall mounts work well, and Samsung does not include dedicated brackets, so third-party mounts are recommended. Make sure the speakers are mounted securely (stud or proper anchors) and not enclosed to maintain optimal surround performance. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionCan I add an additional pair of rear speakers, like the SWA-9500S?

Asked 4 months ago by Speakers.

• A:Answer Hi there! The HW-Q930F Soundbar is exclusively compatible with its included rear speakers and subwoofer; only 1 set of rear speakers can be used at the same time. ~Samsung Solutions

  Answered 4 months ago by Samsung

  
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Q: QuestionCan we add another sub woofer to this system

Asked 5 months ago by Anonymous.

• A:Answer Hello there! The HW-Q930F can only connect with the subwoofer that comes included in the box, and additional subwoofers can’t be added. ~ Samsung Solutions

  Answered 5 months ago by Samsung

  
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Q: QuestionI current;y have a samsung but wanted to upgrade. why is the bluetooth connectivity an issues?

Asked 5 months ago by Geel.

• A:Answer Hello Geel! With the HW-Q930F Soundbar, you should have no issues connecting it to your Bluetooth device. If you are experiencing issues, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

  Answered 5 months ago by Samsung

  
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Q: QuestionHow many feet can the rear speakers be from the tv? I may put rear speakers 25' away from the tv. Would I still get good sound?

Asked 6 months ago by Smurph.

• A:Answer Ours are about 15 feet away and the sound quality is FANTASTIC!! Not sure about 25’.

  Answered 3 months ago by CherylJ

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Q: QuestionWhat is a Zigbee/thread module, and what does it do?

Asked 6 months ago by Greg.

Q: QuestionDoes it have Q-Symphony?

Asked 8 months ago by Anonymous.

• A:Answer Hello there! Yes, the HW-Q930F Soundbar can use Q-Symphony with a compatible Samsung TV that also has this feature. ~ Samsung Solutions

  Answered 8 months ago by Samsung

  
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Q: QuestionAre the rear speakers wireless

Asked 8 months ago by royetoy.

• A:Answer Yes. Each speaker has a cord that plugs directly into a power outlet and connects wirelessly to the soundbar and subwoofer.

  Answered 8 months ago by EricaOVerified Purchase

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Q: Questioncan i toggle rear speakers on / off?

Asked 8 months ago by Sparking.

• A:Answer Yes you can, in the app

  Answered 8 months ago by JohnnyNAlyssaVerified Purchase

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Q: QuestionAre you able to add a second subwoofer to the system to increase the overall base?

Asked 9 months ago by Jason.

• A:Answer Hello Jason! No, you cannot add a second subwoofer to the HW-Q930F Soundbar and only use the one included with it. ~ Samsung Solutions

  Answered 9 months ago by Samsung

  
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Q: QuestionI have the LG 65” G4 series OLED eco 4k UHB smart tv. Please confirm it will work seamlessly with this model. Also, the room that has my to is only 9 x 12 feet…with the tv on the long end. is this room too small for this specific soundbar system ?

Asked 9 months ago by JimH.

• A:Answer Hello Jdha! Yes, you should have no issues connecting the HW-Q930F Soundbar with either HDMI (eARC recommended), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. The HW-Q930F Soundbar will work great in your room. You can activate SpaceFit Sound Pro, which utilizes the microphone in the soundbar to analyze the room to deliver optimal audio quality.~Samsung Solutions

  Answered 9 months ago by Samsung

  
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Q: QuestionI have the Q930f and want to add 2 more rear speakers. Will the SWA-9250S rear speaker set allow me to have 4 rear speakers on at the same time?

Asked 9 months ago by cliff.

• A:Answer Hi there cliff! You can only have 1 set of rear speakers active with the HW-Q930F. ~ Samsung Solutions

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat is max power

Asked 10 months ago by Mavrik.

Q: QuestionI have a Sony XBR-65X81CH TV, is this soundbar compatible?

Asked 10 months ago by sonytvguy.

• A:Answer Hi sonytvguy! Yes, the HW-Q930F features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

  Answered 10 months ago by Samsung

  
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Q: Questioncan this soundbars remote control other devices such as a direct tv unit?

Asked 10 months ago by crackerjack.

• A:Answer Hi there crackerjack! The remote for the HW-Q930F Soundbar will only control the soundbar. However, you can control the soundbar's volume with the DirectTV remote. ~ Samsung Solutions

  Answered 10 months ago by Samsung

  
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Q: QuestionIs the Samsung HW-Q930F/ZA Soundbar (9.1.4ch with Subwoofer and Rear Speakers) free voltage (100–240V, 50/60Hz)? Can I use it in both the U.S. (110V) and South Korea (220V) without a voltage converter?

Asked 10 months ago by Appleuser.

• A:Answer Hi there Brandon! This Samsung soundbar is designed for use in the U.S. and supports only 110-120V. ~ Samsung Solutions

  Answered 10 months ago by Samsung

  
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Q: QuestionIs the Samsung HW-Q930F/ZA Soundbar (9.1.4ch with Subwoofer and Rear Speakers) free voltage (100–240V, 50/60Hz)? Can I use it in both the U.S. (110V) and South Korea (220V) without a voltage converter?

Asked 10 months ago by Brandon.

• A:Answer Hi there Brandon! This Samsung soundbar is designed for use in the U.S. and supports only 110-120V. ~ Samsung Solutions

  Answered 10 months ago by Samsung

  
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Q: QuestionWhat is the wattage of the soundbar and subwoofer?

Asked 1 year ago by JohnY.

• A:Answer i was told by a samsung tech. that its 200 watts for the subwoofer. total output is 580 watts, so that leaves 380 watts for the soundbar. hope this helps

  Answered 10 months ago by tabertooley

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