Questions & Answers
- Model:
- EF-ZG998CBEGUS
- |
- SKU:
- 6444080
Highly rated by customers for: Protection, Case Quality, Ease of use
Page Showing 1-12 of 12 questions
Q: QuestionDoes this case hold the S-Pen
Asked by JAL.
- A:Answer No. I just bought one and there is no room in the case, it wraps very tight to the phone. There is an S View case that comes with the pen that is about $30 more, and it has a storage place in the case for it.
Answered by OrionJim
Q: QuestionHow protective is it for things like absorbing the impact in a fall?
Asked by Kayte.
- A:Answer I dropped my phone on the concrete one week after receiving the case I'm happy to say there was no damage to the case or phone.
Answered by Catherine
Q: QuestionIs the part that touches the screen soft so it doesn't scratch? Seems like I saw a review that said it scratched their screen.
Asked by keefer219.
- A:Answer I have been using mine for a few weeks now and I don't have any scratches on mine. I even double checked before answering your question. I open and close it all day long.
Answered by Roni
Q: QuestionCan you use Samsung Pay with the phone in the case being that you can charge wirelessly while still in the case?
Asked by Gina.
- A:Answer Yes you can charge wireless. And the last case I was able to use Samsung pay. Haven’t tried with this new one
Answered by Cmkm
Q: QuestionCan you do voice texting?
Asked by ct.
- A:Answer I was not able to make it work because the cover shuts the phone into sleep mode and ignores request by speaking. That was my experience. Doesn't mean other people might have a different outcome. Personally. (NO)!
Answered by Scott
Q: QuestionIs there a warranty if phone becomes damaged
Asked by Dando.
- A:Answer No the cover scratched my brand new S21 ultra and had NO help to get it repaired. When you install the case your on your own. Take warning if you don't want scratches on your new phone!
Answered by Scott
Q: QuestionIs the case level with the cameras or does it offer any protection for them?
Asked by Lindsey.
- A:Answer The camera does not stick out of the back when this phone is in the case. In fact, the back of the case is flush and has no camera bump at all. Everything is well protected and will lie flat on a table.
Answered by CallMeRich
Q: QuestionCan you charge wireless with this on?
Asked by Robynmm.
- A:Answer Barely and it will disconnect because it can't keep a good signal between the phone and the charging coil.
Answered by Scott
Q: QuestionIs anyone monitoring this Q/A board? I am also looking to see if this case has a place for the pen. I saw one on Samsung, but when I hit purchase, it disappeared. It would be helpful if answered so these don't also sell out before the info is available
Asked by KayAay.
- A:Answer I see no space for a pen.
Answered by TomT
Q: QuestionDoes this case have a cover for the charging port?
Asked by Mkmatt.
- A:Answer No, that would be a good option.
Answered by TomT
Q: QuestionIs there a place for the S pen
Asked by Al.
- A:Answer No space for S pen. In other words. You'll end up never using your pen because you will end up loosing it being they couldn't think ahead and put a holder on the case or in the phone. That's why there going back to putting the pen inside the newer phones.
Answered by Scott
Q: QuestionAnyone know how to turn off the setting where closing the flip lid of this case puts the phone to sleep?
Asked by Mak.
- A:Answer Mark go to your phone settings and turn on the always on display and your phone won't go in to sleep mode while the lid is closed.
Answered by Catherine
Page 1, Showing 1-12 of 12 questions
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