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I use Samsung smartphone but having trouble with family members who have iPhone. I blame them because I am not sure they are taking the time to read instructions to sync properly.
Sorry, there was a problem. Please try again later.Great question, Barb! The SmartThings Tracker is set up using the new SmartThings App, which is available on compatible iOS and Android devices. Tracking settings and information are accessible through the SmartThings App. You can find answers to frequently asked questions about the Tracker on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360001389283-SmartThings-Tracker-FAQ. Thank you! ~Samsung Brand Ambassador
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