Questions & Answers

Q: QuestionCan you add apps to this blu ray player or are you limited to only the pre-installed apps?

Asked 6 years ago by Confused.

• A:Answer Yes, there is a lot of apps you can download it does have the smart hub built-in.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have a Samsung wireless home theater system with DvD player. The player is going bad will this DVD player work with the wireless system I have? I don't want to purchase the whole thing again. The speakers still work great. Thank you :-)

Asked 6 years ago by TA.

• A:Answer I have this unit and it auto connects to my 5GHz network. It will play Netflix, Amazon Prime, YouTube, Google Play and connect to your smartphone. You can also download firmware updates. Not sure what your system does but I hope that helps.

  Answered 6 years ago by JerryCVerified Purchase

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Q: QuestionHas this player been updated to support HDR 10+?

Asked 6 years ago by Andrew.

Q: QuestionIts can be play .MP4 format, and what is maximum capacity of thumb drive can play on USB

Asked 6 years ago by Roman.

Q: QuestionDoes this 4K player support HDR10+? I can't find it anywhere on the published specs.

Asked 6 years ago by Ken.

• A:Answer No, this model does not support HDR10+.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs the Samsung UltraHD Blu-ray player UBD-M8500 compatible with Netflix after December 1, 2019?

Asked 6 years ago by Joey.

• A:Answer Yes, it is compatible with Netflix.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat applications are supported on this player? I can't find the details anywhere. I'm specifically looking for Amazon Prime, Netflix, & Vudu.

Asked 6 years ago by 4kbluray.

• A:Answer Good morning - I have used VUDU on this device and is how I watch my movies as I have an 8k TV. It appears that the player acts much line the smart tv. It's a great device.

  Answered 6 years ago by BrianVerified Purchase

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Q: Questionfor model# m8500/za...Does the remote have slo-mo and what others options does the remote have?

Asked 6 years ago by brittany.

• A:Answer It has your standard fast forward 2-4-8 and rewind is the same, there is no slo-mo like on a VCR remote,

  Answered 6 years ago by JohnnyVerified Purchase

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Q: QuestionDoes this unit have a power indicator light?

Asked 6 years ago by Barb.

• A:Answer Yes, this unit has a power indicator light.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionFor this 4K blu ray player does it require 4K hdmi cable ?

Asked 6 years ago by CRamos.

• A:Answer No

  Answered 6 years ago by Kykurnal

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Q: Questiondoes this record and will it work with with a firestick?

Asked 6 years ago by Anonymous.

• A:Answer No it dosent record

  Answered 6 years ago by JohnnyVerified Purchase

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Q: QuestionCan this players stream to the Player stream a Blu Ray DVD to a 4K TV?

Asked 6 years ago by JJW.

• A:Answer Yes

  Answered 6 years ago by Kykurnal

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Q: QuestionDoes this player "output" audio via BlueTooth? I have Apple Beats Blue-Tooth headphones, and would love to listen to my DVD's with the headphones.

Asked 6 years ago by Jill.

• A:Answer No.....you would need a surround system that has bluetooth and route audio to it....onyko 7.2 system for mine allows that

  Answered 6 years ago by DaveVerified Purchase

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Q: QuestionCan I record video with this unit?

Asked 6 years ago by Hal.

• A:Answer No, it cannot record a video.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill the 4K DVD player stream amazon prime video

Asked 6 years ago by Micha.

• A:Answer yes

  Answered 6 years ago by shaqdaddy

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Q: QuestionDoes this unit play 3D Blu-ray

Asked 6 years ago by Steve.

• A:Answer no

  Answered 6 years ago by shaqdaddy

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Q: QuestionI can’t find Hulu app in this device. I tried everything. In the box clearly says that comes with Hulu but it doesn’t. I see amazon prime and Netflix. But no Hulu. Please advice.

Asked 6 years ago by Ralph.

• A:Answer I stumbled across this issue while troubleshooting the Hulu app on my mother's Vizio TV. So it turns out that Hulu is no longer supported on Samsung Blu-ray players (and also many others) from 2017 and earlier. This is due to a major overhaul of the Hulu app that somehow makes it incompatible with these devices. Basically, they are ending legacy support, although the classic app is still available on some devices, but without all the new features, like Live TV. I got this straight from Hulu's support page, which will also show you a list of supported devices.

  Answered 6 years ago by TechSpecialist

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Q: QuestionAm I able to use my headphones to watch movies with this. My older Blu-ray player was not compatible with my headphones. Thank you for your quick response.

Asked 6 years ago by Paul.

• A:Answer Not directly. You need to be connected through a sound system (I.e., sound bar or tuner) that has Bluetooth capabilities.

  Answered 6 years ago by GeoGuyVerified Purchase

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Q: QuestionDo I need any wires at all or is it TrueType wireless I have a samsung smart tv i don’t want to see any wires going up my walls

Asked 6 years ago by Anonymous.

• A:Answer There were 2 connections. The power cord and the HDMI cable.

  Answered 6 years ago by BestbuyerVerified Purchase

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