“Why is my new Extreme Plus 1TB sdxc card showing me free space of 875.2 GB in Music Center for PC for music transfer? The card shows I have 953.42 GB available space. It’s brand new and I am using it for my Sony Walkman NW-A306.”
1-1 of 1 Answer
Hi Matt, We are sorry for the inconvenience. We recommend you please try accessing the card on a computer using a card reader to check the remaining capacity. You may also try formatting the card by referring to Answer ID 51125 (https://support-en.sandisk.com/app/answers/detailweb/a_id/51125). Kindly make sure to take backup of any existing data as formatting is a data destructive process. If the issue persists, you can open a ticket at (https://support-en.sandisk.com/app/askweb) with detailed problem and error screenshots. You may also connect with host device support as it can sometime happen due to host device internal space requirements.
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