A:AnswerI have this model and have not had any issues. This model is also not listed as part of the defective models, as I ran my serial number to confirm. I've owned it for over 2 years and has worked great.
A:AnswerI had trouble keep this connected until I took a chance and bought another high-speed data cable with the proper connection port without the adapter. It solved the problem. and doubled the speed. Win-Win
A:AnswerTheoretically, yes. Look up "SanDisk Disk Not Ejected Properly MacOS" It unmounts itself when the computer goes to sleep. Mine just quit mid-Time Machine backup. Get the Samsung equivalent instead.
A:AnswerPlease allow us to inform you that all the SanDisk® Portable SSD are backward compatible with USB 2.0 port. For further assistance, please reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
A:AnswerWe sincerely apologize for the inconvenience this has caused. This can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
A:AnswerIm not sure if you have to but try to install the app on your computer. Once installed, it will prompt you to add a password to protect your drive but you dont have to have a password. Maybe you need the app to kick start the thing. I didnt try connecting it without installing the device. Maybe you need the app. If not, maybe a bad drive.
A:AnswerPlease allow us to inform you that the amount of current required to power this portable SSD device is approximately 1.1 amps. This SSD should work with most higher-end mobile phones that do provide sufficient power. However, we would suggest you check the same with your host device manufacturer.
A:AnswerPlease allow us to inform you that all the SanDisk® Portable SSD's are plug & play storage device and it will work as expected if the host device support USB Drives.
A:AnswerPlease allow us to inform you that we have tested this SSD with Windows and Mac computer. However, we recommend you to contact the host device manufacturer for compatibility check.
