Questions & Answers

Q: QuestionI want to use it to install video games from Steam and be able to play them. Can it do this? Or is it only for file storage?

Asked 2 years ago by HappyDeadGuy.

This question was asked about the related product: SANDISK - Extreme Portable 4TB External USB-C NVMe SSD - Sky Blue

• A:Answer Please be informed that the SanDisk Extreme Portable V2 SSD is a simple storage device which you can use to store your data from the computer. For further assistance please submit a support ticket at: https://support-en.wd.com/app/askweb.

  Answered 2 years ago by SanDisk Team

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Q: QuestionCan I transfer directly from my android phone?

Asked 2 years ago by Joe.

• A:Answer Yes! It comes with a USB-C Pin to connect to the phone The phone recognizes the drive right away

  Answered 1 year ago by MarceloYVerified Purchase

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Q: QuestionCan you save videos/images directly from iPhone to this ?

Asked 2 years ago by Jon.

• A:Answer Yes of course.

  Answered 2 years ago by Saulo180Verified Purchase

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Q: QuestionWhat is the warranty on this item if problems are encountered? So many reports of failures in the reviews.

Asked 2 years ago by Visorvet.

• A:Answer Thanks. Does this mean the drive will be replaced if any kind of drive failure or repeated data corruption occurs?

  Answered 2 years ago by Anonymous

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Q: QuestionWhen transferring photos from iPhone does it keep the album organization?

Asked 3 years ago by Queation.

• A:Answer No, you would need to manually create new folders and specifically move the files to those respective folders if you wanted to keep the organization.

  Answered 2 years ago by DingusPingus

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Q: Question1. What cords come with the drive? 2. What length are the cords?

Asked 2 years ago by tarryharry.

• A:Answer USB-C to USB-C Cable not sure of length USB-C to USB-A Adaptor

  Answered 2 years ago by dj886mmVerified Purchase

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Q: QuestionDoes this work with macOS Monterey 12.5.1? I've seen several reviews saying it isn't compatible with Macintosh.

Asked 3 years ago by Nicholas.

• A:Answer Please allow us to inform you that all the SanDisk®️ portable SSDs are a plug and play storage devices. You can connect the drive to the computer and start transferring the data using drag and drop or copy/paste method. You do not require any special driver, firmware update or software to use the drive on computer. Our drives use the native drivers of the host device.

  Answered 3 years ago by SanDisk Team

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Q: QuestionCan this be fornatted to NTFS and be used to deploy Virtual Machines (Oracle VirtualBox, VMWare)?

Asked 3 years ago by Umair.

• A:Answer Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you an appropriate information. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 3 years ago by SanDisk Team

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