Questions & Answers

Q: QuestionCan i password protect this drive?

Asked 4 months ago by MrJack.

This question was asked about the related product: SANDISK - Ultra 128GB USB 3.1, USB Type-C Flash Drive - Black

• A:Answer Yes - you can password protect this drive on Windows, macOS and Android devices using the Memory zone app. If you need further information or assistance regarding this or any other SanDisk product, please reach out to us at: https://support-en.sandisk.com/app/askweb

  Answered 4 months ago by SanDisk Team

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Q: Questionwill this work with an i phone

Asked 5 years ago by roamer.

• A:Answer yes it would work

  Answered 5 years ago by good

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Q: Questionwhatis Type-C. How is it different from other flash drive? will it fit my standard ports? pls respond asap

Asked 5 years ago by CeeEff.

• A:Answer Type C is the usb port on most android devices now. This flash drive has both type c and regular usb, so you can save files and transfer between device. Hope this helps

  Answered 5 years ago by JesseMcVerified Purchase

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Q: QuestionWill this work for an iphone 11

Asked 5 years ago by Jackie.

• A:Answer No

  Answered 5 years ago by MikeLVerified Purchase

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Q: QuestionIs this backward compatible to older USB’s?

Asked 5 years ago by Jack.

• A:Answer Yes, as far as I know.

  Answered 5 years ago by MikeLVerified Purchase

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Q: QuestionHow many photos and video will this hold? Standard iPhone picture quality. I also store photos on google photos, will this drive store photos from there as well? Also does this drive work on android computers?

Asked 5 years ago by Anonymous.

• A:Answer If you use it with a C connection device and a computer, you can upload and download photos from off a device and into the “cloud” data service like OneDrive or iCloud or other service

  Answered 5 years ago by MikeLVerified Purchase

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Q: QuestionCan I plug this flash drive into a USB-A connector and use it with my 2017 MacBook Air to view pics

Asked 5 years ago by Eileen.

• A:Answer Yes, the SanDisk® Ultra Dual Drive USB 3.1 Type C comes with USB connector at one end and this drive works as regular plug and play USB Drive when connected to a computer.

  Answered 5 years ago by SanDisk Team

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Q: QuestionWill it work on game consoles like xbox or ps4 to save game to

Asked 5 years ago by Joshw007.

• A:Answer Yes if formatted corrected (e.g. exFAT).

  Answered 4 years ago by lewfsu

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Q: QuestionI have a Dell Latitude bought in 2011. the USB port ont he device info say they are "Universal Host". Will this USB work with my laptop?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this is compatible with older USB ports. You won't get the 3.1 speeds, but it will work. One thing to note, if you're on windows 7 64-bit, you shouldn't have any problem. If you're on Windows XP 32-bit, then you could run into some issues if you're not sure what you're doing. You'll have to format the flash drive in NTFS or exFAT format. exFAT is supported only by later Android operating systems... but if your phone has a USB-C slot, then you have a later model phone. NOTE - this USB flash drive has BOTH a standard USB type A and a USB C connection (A = regular USB ports on the back of your computer / C = the omni-directional elongated oval ports on newer devices and phones... like the Apple Lightning adapter, there is no correct orientation to plug it in... either side will work)

  Answered 5 years ago by DanyaelVerified Purchase

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Q: QuestionIs this compatible for a Mac Book 12? I need a C connection USB flash drive.

Asked 5 years ago by Sarah.

• A:Answer Yes, the SanDisk®️ Ultra Dual Drive USB 3.1 Type-C will work in the Apple MacBook 12" computer as it supports the USB Type-C 3.1 Flash Drives..

  Answered 5 years ago by SanDisk Team

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Q: QuestionIs it compatible with a Samsung Edge 6S plus phone?

Asked 5 years ago by Darrell.

• A:Answer Hi, please be informed that the Samsung Galaxy S6 Edge has a microUSB port and this USB Drive has a USB Type-C connector for mobile devices/ computers that have USB Type-C ports. We manufacture special USB Drives with the microUSB connectors for mobile phones with microUSB ports like your Samsung Galaxy S6 Edge mobile phone. You can purchase SanDisk®️ USB Drives with a microUSB connector for your Samsung Galaxy S6 Edge mobile phone or other devices with microUSB Ports.

  Answered 5 years ago by SanDisk Team

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Q: QuestionIs this compatible with iPhone X? And a PC?

Asked 5 years ago by Dsw607.

• A:Answer No, you will not be able to use SanDisk® Ultra Dual Drive USB 3.1 Type-C 128GB with the Apple iPhone X since, this Dual Drive comes with Type-C connector and iPhone X has lightning port. We manufacture specific Flash Drive for iOS device which comes with lightning port i.e iXpand Flash Drives.

  Answered 5 years ago by SanDisk Team

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Q: QuestionI I have a Motorla Moto G cell phone and a Dell Windown 8.1 Laptop.....can this be used with both???? I want to transfer photos from one to the other. And also use it for back up for both.

Asked 5 years ago by photokeeper.

• A:Answer Hi, please be informed that you can transfer data (photos/ videos) from your computer to this USB Drive and then connect it to your mobile phone to access the data stored in the USB Drive and vice-versa. However, please make sure that your mobile phone supports OTG (On-the-Go) USB Drives with Type-C connector.

  Answered 5 years ago by SanDisk Team

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Q: QuestionHow do you make it work?

Asked 5 years ago by Dragonfly.

• A:Answer Please be informed that your mobile phone should support OTG USB Drives in order to use this USB Drive with your mobile phone. If your mobile phone does support OTG USB Drives, then it needs to be connected directly to the Type-C USB port of your Mobile Phone. After that you can use the default File Manager Application available in your Mobile Phone to transfer data to/ from this USB Drive. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.

  Answered 5 years ago by SanDisk Team

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Q: QuestionCan I use it on a !Phone 7?

Asked 6 years ago by Gallego.

• A:Answer No you can not since this is a USB C Connection and the iPhone 7 has a Lightning Connector. Maybe if you have a Lightning to USB OTG adapter it may work with the USB A Connection.

  Answered 5 years ago by Hammerhead13Verified Purchase

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Q: QuestionWill this work on the newest iPad Pro to transfer and store data?

Asked 6 years ago by Anonymous.

• A:Answer Any systems working.

  Answered 5 years ago by arturwizardVerified Purchase

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Q: QuestionI'm looking for a device/program that I can organize all of my photos, including deleting duplicates on my google drive. Help! I'm not computer or technologically savvy, I need something very user friendly for a computer dummie!

Asked 6 years ago by Help.

• A:Answer I'm sure this will help, not as hard to save pics, just time consuming.

  Answered 5 years ago by NewPurchaseVerified Purchase

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Q: QuestionCan I transfer video with this device?

Asked 6 years ago by Anonymous.

• A:Answer I store my videos on it. I transfered a 4gb video file from my computer to this flash drive and put it on my phone today. And i'm currently transfering 84gb of video footage to it right now.

  Answered 6 years ago by standingintheneed

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Q: QuestionDoes it have security for use with Apple?

Asked 6 years ago by Lily.

• A:Answer I’m not sure it does.

  Answered 5 years ago by MikeLVerified Purchase

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