“Wont stay connected to phone it say connected and 5 seconds disconnected”
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1-5 of 5 Answers
It's not plugged in snug enough.
Sorry, there was a problem. Please try again later.I would try a different USB port and see if you experience the same behavior. Also - try it in a different computer to determine if the problem is the USB drive or computer. Otherwise, I would return it if you are within your 14 day return period at Best Buy or contact SanDisk and attempt to use warranty replacement (RMA Request) Form: https://kb.sandisk.com/app/rmaform
Sorry, there was a problem. Please try again later.Not an issue for me on my Galaxy S4. I haven't had any issues with it. If you have a case on you might want to remove it and try again.
Sorry, there was a problem. Please try again later.If you have a phone case, that can be the reason. Some cases will push the drive out after connecting it. You may also want to make sure the usb that connects to the phone is all the way out. Do you have virus protection or firewall on your phone? Try to disable it before using it and see if that works too. Hope that helped.
Sorry, there was a problem. Please try again later.I can't answer your question because I've had it stop in the middle of downloading before it's finished downloading my pics and videos. Sorry.
Sorry, there was a problem. Please try again later.