Questions & Answers

Name: SANDISK - Ultra Dual Drive Go 1TB USB Type-A/USB Type-C Flash Drive - Black
Brand: SANDISK
SKU: 6560692
Price: 174.99 USD
Availability: InStock
Rating: 4.5 (309 reviews)

SANDISK - Ultra Dual Drive Go 1TB USB Type-A/USB Type-C Flash Drive - Black

Model:: SDDDC3-1T00-A46; |
SKU:: 6560692

User rating, 4.5 out of 5 stars with 309 reviews.

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QuestionWill this work to backup photos from an iPhone 15?
Asked 7 months ago by DocDir.
- Answer Hi, thank you for reaching out to us. Please note that the SanDisk Ultra Dual Drive Go USB Type C can work to backup photos from an iPhone 15, as it connects directly via the USB-C port. However, the SanDisk Memory Zone app isn’t supported for this drive on an iPhone, so you’ll need to transfer files using Apple’s Files app.
  Answered 7 months ago by SanDisk Team
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QuestionIf i load movies into it from my HP laptop, can i connect it and watch those saved movies on my iPad pro?
Asked 10 months ago by KINGKALI.
- Answer Hi, thank you for reaching out to us. Please note that you can load movies onto the SanDisk Ultra Dual Drive Go flash drive from your HP laptop, then connect it to your iPad Pro using the USB-C connector. On iPad, you can access the drive using the built-in Files app, which will let you browse and play compatible movie formats directly.
  Answered 9 months ago by SanDisk Team
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QuestionI just plugged into the port nothing is happening
Asked 10 months ago by Anonymous.
- Answer Sorry to hear about the trouble. Please ensure your device is fully updated and connect the drive directly to the port without using any adapter. This product is plug-and-play, so it should be recognized right away. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
  Answered 10 months ago by SanDisk Team
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QuestionHOW MANY MOVIES CAN I STORE HERE???
Asked 10 months ago by Anonymous.
- Answer Hi, thank you for reaching out to us. The SanDisk Ultra Dual Drive Go 1TB can store a large collection of movies. For example, if one HD movie is around 2–4GB in size, you could fit hundreds of them, while higher-quality Full HD or 4K movies (4–8GB each) would take up more space, so you’d store fewer. The number of stored files on a storage drive/device depends on the file size and quality.
  Answered 10 months ago by SanDisk Team
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QuestionThis Flash Drive can reformat to exFAT format to do compatible both Windows and Apple?? I want to save photo and music data from Old Apple Computer and see and listen on Windows computer.
Asked 1 year ago by Y.
- Answer I did the reformat to exFat and now can transfer large files. Works with Windows, IPad, iPhone and Mac. I hope that helps. Btw I reformatted using windows format.
  Answered 11 months ago by ScottD
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QuestionI can’t seem to get my sandisk go drive to connect to mybohine
Asked 1 year ago by Steve.
- Answer Hi Steve, we are sorry to hear you’re having trouble connecting your SanDisk Ultra Dual Drive Go to the host device. Please ensure your phone supports USB OTG and the USB-C port is clean. Try reconnecting after restarting your phone. You may also test the drive on another device or a computer. If the issue persists, you can open a ticket at (https://support-en.sandisk.com/app/askweb)
  Answered 1 year ago by SanDisk Team
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Questioncan you password protect this device?
Asked 1 year ago by Ralph.
- Answer Hi Ralph, Thank you for reaching out to us. Please know that you can use SanDisk Private Access application to password the data as this device will allow you to use the Vault which is password protected in the USB drive. See, Answer ID 48025 (https://support-en.sandisk.com/app/answers/detailweb/a_id/48025) for the instructions on how to download and install Private Access for SanDisk products. If you face any issues, you can open a ticket at (https://support-en.sandisk.com/app/askweb) with detailed problem and error screenshots.
  Answered 1 year ago by SanDisk Team
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Questiondoes support direct video recording?
Asked 1 year ago by meri.
- Answer No it does not, however transfering videos is quick.
  Answered 1 year ago by AdrianC
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QuestionCan I save videos onto it from an ipad 10th generation?
Asked 1 year ago by BP23.
- Answer Hi, Please know that the SanDisk Ultra Dual Drive Go USB Type-A/USB Type-C is a plug-n-play flash drive that is compatible with USB Type-C devices (phones, laptops, and tablets) and works on iOS 10.0.2+, Android 11+, macOS v.10.9+, Windows 10+. We still recommend to contact the host device manufacturer support for more compatibility information.
  Answered 1 year ago by SanDisk Team
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QuestionCan you view photos and videos downloaded USB-A from a laptop to view them on an iPhone 15 Pro, for example.
Asked 1 year ago by Godfadda.
- Answer Hello, Yes, You can copy files to the drive from PC and connect to iphone 15 Pro and can access with Files App. Please refer to the mentioned link to access in files app : https://support-in.wd.com/app/answers/detailweb/a_id/50917/related/1
  Answered 1 year ago by SanDisk Team
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QuestionIs this compatible with the iPhone 12 Pro Max?
Asked 2 years ago by Iphone.
- Answer No. you would need to get a ligthning style connection flash drive for your i phone 12 pro.
  Answered 2 years ago by Hbrs
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QuestionWill this work on a Samsung Galaxy s23 cell to store pictures & also store in a tablet Samsung Galaxy A.
Asked 2 years ago by Bill.
- Answer I was using it on a s21 ultra also on my s22 ultra it works excellent. My s21 has only 126gb and needed to get some pictures and videos transfer to make room and it works like a charm . Easy to use
  Answered 2 years ago by Hbrs
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QuestionJust purchased this drive and it is not recognized by my phone
Asked 8 months ago by Gift.
- Answer We are so sorry to hear about your experience. Please ensure the drive is firmly connected to your host device and your host device is fully updated. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)
  Answered 8 months ago by SanDisk Team
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QuestionHow do you prepare your computer or phone to use this drive?
Asked 1 year ago by Poncho.
- Answer My S25+ was plug and play. Unsure about apple products.
  Answered 1 year ago by AdrianC
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QuestionThe flash drive is getting warm or even hot when I use it. Is that normal? It gets the hottest when I plug it into my IPhone 15 pro max.
Asked 2 years ago by AndyLud.
- Answer While it transfer my videos either off or on the device yeah i think its normal
  Answered 2 years ago by PersonalPowersFan
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QuestionWhy is this drive only listed as USB3.1 and 150MB/s max transfer? The 512GB and 1TB models are supposed to be USB3.2 at 400MB/s max transfer rate.
Asked 2 years ago by NetgearIsGarbage.
- Answer We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can reach out to our support available at https://www.westerndigital.com/support/international-phone-numbers.
  Answered 2 years ago by SanDisk Team
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Showing 21-36 of 36 questions

Questions & Answers

SANDISK - Ultra Dual Drive Go 1TB USB Type-A/USB Type-C Flash Drive - Black

Q: QuestionWill this work to backup photos from an iPhone 15?

Q: QuestionIf i load movies into it from my HP laptop, can i connect it and watch those saved movies on my iPad pro?

Q: QuestionI just plugged into the port nothing is happening

Q: QuestionHOW MANY MOVIES CAN I STORE HERE???

Q: QuestionThis Flash Drive can reformat to exFAT format to do compatible both Windows and Apple?? I want to save photo and music data from Old Apple Computer and see and listen on Windows computer.

Q: QuestionI can’t seem to get my sandisk go drive to connect to mybohine

Q: Questioncan you password protect this device?

Q: Questiondoes support direct video recording?

Q: QuestionCan I save videos onto it from an ipad 10th generation?

Q: QuestionCan you view photos and videos downloaded USB-A from a laptop to view them on an iPhone 15 Pro, for example.

Q: QuestionIs this compatible with the iPhone 12 Pro Max?

Q: QuestionWill this work on a Samsung Galaxy s23 cell to store pictures & also store in a tablet Samsung Galaxy A.

Q: QuestionJust purchased this drive and it is not recognized by my phone

Q: QuestionHow do you prepare your computer or phone to use this drive?

Q: QuestionThe flash drive is getting warm or even hot when I use it. Is that normal? It gets the hottest when I plug it into my IPhone 15 pro max.

Q: QuestionWhy is this drive only listed as USB3.1 and 150MB/s max transfer? The 512GB and 1TB models are supposed to be USB3.2 at 400MB/s max transfer rate.

Most-viewed items

QuestionWill this work to backup photos from an iPhone 15?

QuestionIf i load movies into it from my HP laptop, can i connect it and watch those saved movies on my iPad pro?

QuestionI just plugged into the port nothing is happening

QuestionHOW MANY MOVIES CAN I STORE HERE???

QuestionThis Flash Drive can reformat to exFAT format to do compatible both Windows and Apple?? I want to save photo and music data from Old Apple Computer and see and listen on Windows computer.

QuestionI can’t seem to get my sandisk go drive to connect to mybohine

Questioncan you password protect this device?

Questiondoes support direct video recording?

QuestionCan I save videos onto it from an ipad 10th generation?

QuestionCan you view photos and videos downloaded USB-A from a laptop to view them on an iPhone 15 Pro, for example.

QuestionIs this compatible with the iPhone 12 Pro Max?

QuestionWill this work on a Samsung Galaxy s23 cell to store pictures & also store in a tablet Samsung Galaxy A.

QuestionJust purchased this drive and it is not recognized by my phone

QuestionHow do you prepare your computer or phone to use this drive?

QuestionThe flash drive is getting warm or even hot when I use it. Is that normal? It gets the hottest when I plug it into my IPhone 15 pro max.

QuestionWhy is this drive only listed as USB3.1 and 150MB/s max transfer? The 512GB and 1TB models are supposed to be USB3.2 at 400MB/s max transfer rate.