Questions & Answers

Q: QuestionCan I USB cable connect my Canon 6D or Olympus TG-4 directly to the drive (without attaching to computer) and transfer files?

Asked 8 years ago by PPersch.

This question was asked about the related product: Seagate - Backup Plus 2TB External USB 3.0/2.0 Portable Hard Drive - Silver

• A:Answer I don't know a lot about cameras but if it has a USB connection I do t see why not

  Answered 8 years ago by Bozarth02Verified Purchase

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Q: QuestionCan I use this to download games on a acer laptop

Asked 8 years ago by JOEJOE.

• A:Answer Yes, it can be used for games.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes it work with mac

Asked 8 years ago by Denis.

• A:Answer Works fine with Mac running 10.12.6

  Answered 8 years ago by StonewallRacingVerified Purchase

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Q: QuestionHow does this come formatted? IE: Is it NTFS, exFAT, FAT32? I just want to know if I'm going to have to reformat ahead of time.

Asked 8 years ago by KevinH.

• A:Answer comes as NTFS and you can only change to exFat i believe

  Answered 8 years ago by CheshireBrVerified Purchase

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Q: QuestionCan this be used between Windows and Macs without formatting?

Asked 8 years ago by Arvinth.

This question was asked about the related product: Seagate - Backup Plus 2TB External USB 3.0/2.0 Portable Hard Drive - Silver

• A:Answer No, and no storage device can do it directly. It does come with a software to mount this device on Mac (like a NTFS bridge) so you can read-write using your MacBook as well as Windows.

  Answered 8 years ago by achintVerified Purchase

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Q: QuestionThe box shows photo of a power on/off button but I cannot find one on the actual device. Side it's supposed to be on does not look like side in photo on box. I don't like leaving them on all the time..and don't like the idea of just unplugging it.

Asked 8 years ago by RRCR.

• A:Answer There's no on or off switch noted on my box. But unplugging will not damage it. Just be sure to close out all of your documents after you save them to the drive. Then eject it from the computer correctly.

  Answered 8 years ago by GinawintersVerified Purchase

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Q: Questionmy hard drive is beeping and will not work anymore.... i had it for about a week b4 this happened! Can this be fixed?

Asked 8 years ago by steve.

• A:Answer If it is beeping, it is probably mechanically failed. You should be able to get it replaced under the manufacturer's warranty, but your data may be lost if it is no longer recognized. If you bring it into your local Geek Squad, they can send it out for Data Recovery, however, you would then be unable to get it replaced through the manufacturer's warranty. You can learn more about Geek Squad Data Recovery and reserve a time to speak with an Agent in the store here: http://www.bestbuy.com/site/geek-squad/geek-squad-data-recovery/pcmcat748300502324.c?id=pcmcat748300502324.

  Answered 8 years ago by FeyBBY

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Q: QuestionWill my Chromebook recognise this hard drive?

Asked 8 years ago by MEM.

• A:Answer yes it does, i used it for my ps4 and my mac, unfortunately you have to change its format, so i couldn't save data from both devices at the same time. once you plug it in it should ask you if you want to change its format and once you do just go ahead and save your data.

  Answered 8 years ago by hena1993Verified Purchase

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Q: QuestionDoes this model have Automatic Back Up?

Asked 8 years ago by Leslie.

• A:Answer Yes- with an app it has autobackup

  Answered 8 years ago by BillVerified Purchase

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Q: Questionseagate backup plus 2tb/to. Directions are not clear. I have Windows 10. Are there directions available other than what is included in shipping box?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Seagate - Backup Plus 2TB External USB 3.0/2.0 Portable Hard Drive - Silver

• A:Answer This product has the plug-n-play feature. If you just plug it in, everything should already be good to go for you.

  Answered 8 years ago by Turtle53Verified Purchase

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Q: QuestionHow do I backup my computer data to external hard drive

Asked 8 years ago by chuck.

• A:Answer Backing up my computer internal hard drive with Seagate 2 TB external HDD: Seagate external HDD came with "Seagate Dashboard" backup program already installed. I installed it on my internal HDD and then chose the options of files to be backed up. The software then took over. Since I chose all folders except 'operating system' for an initial backup, the process took several hours since the Seagate was connected to the USB 2.0 connector on my computer. Since then I have purchased a plug-in board (StarTech PEXUSB3S11 ) to supply a USB 3.0 port from the motherboard's PCI Express connector. This should speed up download by an order of magnitude next time I do a backup.

  Answered 8 years ago by JuniorVerified Purchase

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Q: Questiondoes this product have plug and play functionality?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Seagate - Backup Plus 2TB External USB 3.0/2.0 Portable Hard Drive - Silver

• A:Answer Yes, this unit is plug-and-play.

  Answered 8 years ago by CommunityAnswer

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Q: Questioni have an IBuy power computer and i was wondering if this will work to store multiple games? and how easy is it to use?

Asked 8 years ago by Ghost.

• A:Answer Yes, you can use this just like a big thumb drive or jump drive. It's an external hard drive with pre-installed software to also back up your computer's internal hard drive. But yes, it can also store games, documents, pictures, and any type of file that has the ability to be transfered or saved to the device directly. It will show as a separate hard drive on your My Computer screen.

  Answered 8 years ago by ChrisVerified Purchase

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Q: QuestionDoes it include the 2year data recovery from Rescue?

Asked 8 years ago by flower.

• A:Answer Mine didn't. I damaged mine and lost everything. Recovery services don't necessarily mean you'll get the data back, they might be unsuccessful. Take it from me.

  Answered 8 years ago by SW395

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Q: QuestionCan I transfer photos from apple iPhone 7 plus to this ????

Asked 8 years ago by Camperpop.

• A:Answer Yes, as long as you have a computer/ laptop to connect

  Answered 8 years ago by jjduarte10Verified Purchase

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Q: QuestionWill it work with windows 7 and my ASUS desk top computer--(tower)?

Asked 8 years ago by artzone.

• A:Answer Yes.

  Answered 8 years ago by ChrisVerified Purchase

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Q: Questionwill this drive work with windows and a desktop ASUS computer?

Asked 8 years ago by artzone.

• A:Answer That's exactly my setup and it works fine. great way to backup data and much smaller than the older External drives

  Answered 8 years ago by GavilanVerified Purchase

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Q: Questioncan I transfer infromation from a hard drive that was used to store information from Windows xp to this portable hard drive? if so how do I do this? Thank you, BBeer

Asked 8 years ago by bbeer.

• A:Answer This is an external hard drive. You can use it to transfer files by dragging and dropping or you can back up the entire system. This will show up as a separate drive when plugged into your computer. Just drag and drop the files or make a folder on the external drive and drag the contents of the entire folder to the drive. It's very easy to use.

  Answered 8 years ago by ChrisVerified Purchase

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Q: QuestionDoes it work with smart tv?

Asked 8 years ago by johnny.

This question was asked about the related product: Seagate - Backup Plus 2TB External USB 3.0/2.0 Portable Hard Drive - Red

• A:Answer Yes it works with my samsung smart tv

  Answered 8 years ago by spikeman1Verified Purchase

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