Questions & Answers

Q: QuestionI have a Sony Bravia x950H and a seinheiser ambeo soundbar. These two initially paired fine but now no sound comes out of the bar even though the TV recognizes it. Any help with this issue?

Asked 5 years ago by Oz.

• A:Answer Had same issue today. Just got my soundbar few weeks ago. Found an article on how to troubleshoot and to my surprise it worked - unplug tv and sb and wait 2 min - plug in and turn on tv and turn to some program so u get sound through tv - plug in sb and turn on In my case sb turned on and sound started to come through. Before that i spent probably an hour troubleshooting and resetting

  Answered 4 years ago by Dmitriy

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Q: QuestionIs the Bluetooth both receive and transmit

Asked 4 months ago by Anonymous.

Q: QuestionDoes it have clear voice

Asked 5 months ago by Sonytv.

Q: QuestionCan you hook up a subwoofer to the sound bar

Asked 5 months ago by Sonytv.

Q: QuestionMy ambeo keeps making period sounds when not in use. Like a button is being pressed, but the remote is put up and no one is utilizing the sound bar. Any ideas on how to fix this?

Asked 1 year ago by Chipple.

Q: QuestionHow does ambeo soundbar get power.only has hookup for speaker wire

Asked 1 year ago by Anonymous.

• A:Answer There is a hookup for a powercord, which should've come included with the device. The powercord is a standard input and could be purchased from Best Buy if lost or damaged.

  Answered 7 months ago by Sean

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Q: QuestionHello, i have an LG65G3 tv + sennheiser ambeo soundbar plus both connected with hdmi eARC. Also i have sennheiser RS5200 headphone (optical+jack 3.5+ RCA). How to connect my headphone keeping atmos to soundbar? Av receiver? What are the solutions? Thank

Asked 1 year ago by Xavman.

Q: QuestionHi, just purchased a new Sennheiser Ambio Max and it turns itself off during play by itself? Any ideas why?

Asked 2 years ago by Bulldog.

Q: QuestionWhat are the dimension of the bar

Asked 2 years ago by Anonymous.

Q: QuestionDoes it come with any mounting hardware and if not, what is the best wall mounting solution for the AMBEO Max?

Asked 2 years ago by BBSuperU.

• A:Answer Sennheiser makes a specific wall mount kit for it. It's heavy duty. It needs to be because the Ambeo Max is heavy. It's available at Best buy

  Answered 2 years ago by Anonymous

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Q: QuestionWhat DAC is used in Ambeo Max soundbar.?

Asked 2 years ago by Anonymous.

Q: QuestionSo I purchased Ambeo Max & added Ambeo Sub, can I add another Ambeo Sub or is that feature only allowed with the Plus wirelessly? Directions show up to 4, But only 1 single jack for output,could split output jack once(2×?) but that would halve output?

Asked 3 years ago by Confused.

Q: QuestionSo, Ambeo SoundbarMax will not recognize AmbeoSubwoofer, cannot access Sennheiser Smart Control App( awaiting support call back....maniacal laughing ensues !!!!!!!) I am using an RCA(mono) cable, recalibration with soundbar doesn't work, Bluetooth no go.

Asked 3 years ago by Confused.

• A:Answer The app will tell you that you have to unplug the bass from the soundbar (1); then pair it to your smartphone app (2); then update the sub's software (3). After that, it is connected, then you connect it (plug) to the soundbar.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this unit have a built-in microphone? For voice command

Asked 3 years ago by Stringer.

• A:Answer The sound bar includes an attachable microphone, but it is for room calibration rather voice commands.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questioni am trying to decide between the sonos arc with the bass and 2 speakers package or the Sennheiser soundbar. i have a new Samsung S95BTV. any ideas on the best choice?

Asked 3 years ago by Anonymous.

• A:Answer I bought the Sennheiser Ambeo and I am very pleased with it....easy set up and good quality sound. Bass "OK" but you can add a sub to it if not satisfied. Previous system was sophisticated Definitive Technology speakers with built in subs (Total 3800 watts) so of course this sondbar sub is going to sound weak to me. Overall, sound quality is good and the product is very handsome on the media console. You will need to raise up the TV about 3 inches on a small platform, since the Sennheiser is tall.

  Answered 3 years ago by DenMVerified Purchase

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Q: QuestionDoes the Sennheiser Ambeo 2 year warrenty cover in home service or do I have to ship it back to Sennheiser at my expense if anything goes wrong with it?

Asked 3 years ago by DenM.

• A:Answer I made my mind up with in a weeks time to return the product. Very disappointing on app acess and effects

  Answered 3 years ago by WillieCVerified Purchase

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Q: QuestionDoes this sound bar have HDMI 2.1 for 4k 120hz????

Asked 3 years ago by Ryan.

• A:Answer yes it does, i hooked up the eARC to to bar and TV with the 2.1HDMI.

  Answered 3 years ago by Audiophile735

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Q: QuestionDoes this sound bar has airplay 2?

Asked 4 years ago by Rick.

• A:Answer Yes!

  Answered 3 years ago by Audiophile735

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Q: QuestionCan you get this soundbar to be part of the sono echo system.

Asked 4 years ago by Boy.

• A:Answer Nope. Different manufacturer.

  Answered 4 years ago by lytespeedVerified Purchase

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