“After purchasing a phone at BB, I made an appointment with Geek Squad to transfer data to new phone & set up. Next day realized a SIM card was not installed for set up.Question, why would that have not been done to set the phone up?”
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I’m really not sure. If it’s an iPhone 15. It doesn’t have a SIM card. Best Buy is pretty good at transferring but sometimes you have to leave the store for the process to complete.
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