Questions & Answers

Q: QuestionWhat does the Shark Air Purifier filter protect against?

• A:Answer This air purifier filter protects against household odors, VOCs, and captures 99.98% of large, small, & micro-sized particles.

Q: QuestionWhich Shark Air Purifier models is this filter compatible with?

• A:Answer This filter is compatible with Shark Air Purifier 6-Fan Models (HE601, HE602).

Q: QuestionHow often does the filter need to be replaced?

• A:Answer It is recommended to replace the filter every 6 to 12 months.

Q: QuestionWhat is the filter longevity?

• A:Answer This filter has a longevity of 6 months.

Q: QuestionDoes color matter? Is filter exposed?

Asked 4 years ago by LoveGoodDeals.

• A:Answer The color doesn't matter. Each filter type (I think there are 3 for this model of purifier) filters a little differently. And no, the filter is not exposed. It is placed inside the unit and is covered by an external panel.

  Answered 4 years ago by TechyMcTechersonVerified Purchase

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Q: QuestionHow long does a filter last

Asked 4 years ago by Pat.

• A:Answer There is a display on top of the unit showing a countdown of hours left for the filter. It depends on how much you use the air cleaner as to how long the filter will last.

  Answered 4 years ago by Erie5Verified Purchase

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Q: QuestionSo let me get this straight. I will have to spend $200 a year to operate this purifier just in filters? What your charging for the filters seems like a very high mark-up.

Asked 4 years ago by tim.

• A:Answer You get what you pay for

  Answered 3 years ago by Anonymous

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Q: QuestionHow do I install a new filter

Asked 2 years ago by joe.

• A:Answer The back of the machine easily opens and the air filter sets right in. No tools, and super easy!

  Answered 2 years ago by user799625

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Q: QuestionLooking for filters. 6 fan sharp model HE6FKPRO. I BOUGHT THESE 11/28/2022. I have two cleaners but no filters.

Asked 2 years ago by Christy.

• A:Answer We would like to let you know that you purchase the filter for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 2 years ago by Shark Support Team

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Q: QuestionDoes this filter work on the HE600 Model Shark Air Purifier?

Asked 3 years ago by Morty.

• A:Answer We would like to let you know that this fitler is for the HE600.

  Answered 3 years ago by Shark Support Team

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Q: QuestionThese filters are hard to find. Anyone know where I can find one or know when they will be back in stock? I've been looking everywhere for a couple of months.

Asked 4 years ago by CrazyGma.

• A:Answer Keep an eye out at the Shark website. They get them in periodically, and I believe they have them right now. If they are out of stock, I read somewhere you can contact the Shark customer service for help in ordering.

  Answered 4 years ago by TechyMcTechersonVerified Purchase

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Q: QuestionWhat are the dimensions (Length Width Thickness) for the Shark - Air Purifier he601 filter?

Asked 4 years ago by DavidK.

• A:Answer We would like to let you know that the filter is 17 inches(H) by 15 inches(W) by 2 inches(D).

  Answered 4 years ago by Shark Support Team

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