roller won't turn why? null

I'm sorry to hear about this! Please see the following link for our troubleshooting: https://support.sharkclean.com/hc/en-us/categories/4402873069074-Troubleshooting

Rollers only turn after you unlock it from its upright position. In other words, once the handle goes from a straight up position and you start using it, the rollers will then start turning.

“roller won't turn why?”

Asked by arrow1347 3 years ago

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Shark - APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Sage-Front_Standard

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I'm sorry to hear about this! Please see the following link for our troubleshooting: https://support.sharkclean.com/hc/en-us/categories/4402873069074-Troubleshooting
Answered by Shark Support Team 3 years ago
Sorry, there was a problem. Please try again later.
Rollers only turn after you unlock it from its upright position. In other words, once the handle goes from a straight up position and you start using it, the rollers will then start turning.
Answered by CrackerD 3 years ago
Sorry, there was a problem. Please try again later.