A:AnswerWe are sorry to hear that you are having this issue with your vacuum. To better assist you with this issue we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
A:AnswerWe can assist you with your inquiry. This unit has 2 floor settings, one for carpets where the brush spins, the other setting is for barefloors and the brush does not spin.
A:AnswerWe are sorry to hear that you are having this issue with putting the dust cup back on your unit. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
A:AnswerTo best assist you with your inquiry on the warranty, please reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.