“Bought a HV320.,it came with the dust away hard floor attachment, but no microfiber pads! Is this normal that we do not even get 1 pad to use?”

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• For assistance with Shark please contact Customer Care at 877-581-7375. Representatives are available Monday to Friday, 9AM to 9PM ET as well as Saturday, 9AM to 6PM ET.

  Answered by Shark Support Team 7 years ago

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