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Shark - Rocket DuoClean HV381 Bagless Upright Vacuum - Plasma blue-Angle_Standard

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Rating 4.7 out of 5 stars with 652 reviews

96%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Best edge to edge cleaning I've seen!

    Posted
    Cupra
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    This vacuum cleaner has a lot to live up to, in this price point. This is not a 'throw away' vacuum. It is going up against some big name hitters in the vacuum world. First impressions, unboxing the vacuum, there are many combinations of cleaning attachments for just about any application you could think of, including what appears to be a unique, under the refrigerator attachment! Putting the vacuum together was quick and easy, even without reading the instructions. The vacuum is very compact, and to that end, it doesn't actually stand up on its own. So while vacuuming, I needed to just lay it down whenever moving the power cord. On to cleaning: This vacuum has possibly THE BEST edge to edge cleaning I have ever experienced in my years of owning vacuum cleaners, from $40 machines up to my current $400 machine. I was vacuuming over some carpet that still had vacuum lines in it from my previous machine, and I could visibly see this new Shark Rocket getting closer to the edge of furniture and along the walls in the house. That was very refreshing to see. So it definitely gets a 10/10 for edge to edge cleaning. This vacuum also has an array of LED lights on the front to help you see where you are cleaning, if you are going under furniture or are in tight corners, these lights become very useful indeed. And they are not limited to the brush head of the machine. If you remove the brush head to clean the stairs, there are more LED lights on the handle part of the vacuum that shine down on the stairs. Very neat touch. The canister is very small on this machine. Due to the nature of being hand held, I am sure that being cumbersome and heavy were not going to work in this style of machine, so a smaller canister is a necessity. The trump card of this vacuum, and can be seen in a photo is the ability to clean stairs. It is the right size and weight to make cleaning the stairs a complete breeze. The attachment works perfectly well picking up dog hair and regular household dust. This alone is a key selling feature for this machine. Stair cleaning ability: 10/10 The rubber grip handle was nice at first, but after an amount of time vacuuming, became somewhat uncomfortable. Not sure what the best resolve is, but that just didn't work for me. Cleaning and suction remained good through cleaning over 2000 sq ft of carpet. Transitions from hard wood to carpet to tile were a breeze. When I first powered up the vacuum, I didn't pay attention that it had two power settings, one for tile and one for carpet. So I was quite disappointed at first with it's carpet cleaning power, until I realized I was on the wrong setting. After adjusting the switch, full power turned on and I was up and running.. Maneuverability of this vacuum is great. It easily moves around furniture and has a very low profile for getting under tight spaces like sofas and beds. At times I wished that it had a slightly wider brush head on it and then other times I was thankful of the spaces that it could easily fit into. The Duoclean system is interesting. It has a small felt roller to pick up small particles and dust, and then a larger, regular brush roller to pick up larger particles. You could visibly see small dust particles in the cleaning canister and also in the brush head. So far I think it may make a difference, but this is a brand new home that I am cleaning, so there may still be just an amount of builders dust left in the carpet. Storage is a breeze as the main power unit disconnects and attaches to the base of the vacuum, or, should you so choose, a wall mounting bracket comes with the vacuum as well. Overall, this vacuum represents good value for money, with many attachments to help you with the task at hand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Improvement on a Successful Product

    Posted
    aarondr
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    I'm an owner of a Shark Rocket vacuum (HV301). I was skeptical about the original purchase, but we wanted a vacuum for the main floor that was small and could handle the steps upstairs. It needed to do hardwood, and get under furniture. Our old vacuum was best for carpet, and while it did well, it was a heft to carry up and down stairs. This is where the original Rocket fit into our household. It worked very well in this roll, but eventually we went robotic for our day to day. Our primary compliant about the original Rocket was the size of the head. While it never loses suction as the advertisements will tell you, it just didn't cover much area and took a long time to clean our downstairs square footage. That, and the fact the dustbin was non-removable and extremely small meant that it was a bit of a pain to use. Shark certainly listened to these sort of complaints when designing the Rocket Complete. First of all, it retains the light-weight size that makes the Rocket series appealing. The floor head is the same size, but due to the dual brushes, it seems to require less re-sweeping. The first brush is microfiber, and the second is more of a bristle style. It also retains compatibility with the accessories from the first generation, so it's easy to add this to a Rocket household. One can never have to many vacuums around when little ones are running around. On that subject, my son is quite sensitive to vacuums, so it's really nice to see them keep the noise level to a minimum. The Rocket Complete is quieter and stronger than the original Rocket. Another improvement from the original is you can easily detach the floor head with your foot, instead of having to bend down. There is a foot switch that detaches it, so you can use the attachments without much effort. As for attachments, inside the box you'll find a upholstery tool, dusting tool, and crevice tool. Additionally there is a long wand that is designed to go under appliances. I can't tell you how much this excites me, as I know after moving a few appliances how nasty it can get under there. Don't expect the first time you use it to get everything, but if you keep using it, it'll do a great job getting a majority of the dust bunnies. My only complaint is with the crevice tool, which has a sliding dusting attachment. The attachment effectively limits the depth you can use the crevice tool to about 4". I might be missing something there, but while the attachment itself says its removable - but all I seem to be able to do is slide it back up. The Rocket Complete addresses another compliant I had, the dustbin being permanently attached to the motor. This made emptying the container cumbersome. My wife is sensitive to dust, so I lug the motor and all 30' of cord out to the garage and empty it into the trash out there. The Rocket Complete's dust bin detaches, making this a much easier feet to accomplish. Coupled with the fact it's nearly twice as big, its a huge usability improvement over the original Rocket. Additionally, there are LED lights on both the floor attachment and the vacuum base itself, which mades it easy to see those harder to pick up pieces or stains you might otherwise miss. So with robotic vacuums at my command, would I still want a Rocket Complete? Absolutely. This is probably the perfect companion to those with robots. It's small enough to easily store, it's easy to pull out and sweep, but it has the capacity to do a nice full cleaning and really dig out what those weaker vacuums cannot. It also fits in places they can't, and under appliances as well. I'm very impressed with this next generation, and like the direction Shark is going with the Rocket line.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great lightweight/versatile vacuum

    Posted
    Chuck
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    I really like this vacuum; it's easy to assemble, as easy to reassemble into other configurations (for different jobs), and almost enjoyable to use... as much as vacuuming can be enjoyable. I have two indoor cats, so I was eager to see how this vacuum would compare to my name brand canister as well my Shark upright that is billed as a 'pet' vacuum. The Rocket did very well. I unboxed the vacuum and was using it within 15 minutes. The first thing that struck me was how light the vacuum seemed compared to the upright Shark that I usually use. My first test was around the area where my cats' litter boxes are; they always seem to drag litter onto the tile floor. My other vacuums clean this area, but there are times when a few grains of litter will be missed on the first pass, especially along the grout lines. I engaged the lower speed on the Rocket, and what struck me was that it seemed much quieter than my other two vacuums. (I had a simple decibel meter, so I compared all three: the canister was around 90 decibels, the upright Shark was about 80 decibels and surprisingly, the Rocket was at 80 decibels (both speeds). I suppose the pitch of the motor is lower which makes it easier on the ears, but to me it seemed much quieter). The dual roller combination of the soft front roller and the ‘rear’ brush roller was amazing, and the swivel head (which my other two vacuums don’t have) made navigating the area MUCH easier. The dual led lights on the front of the sweeper head even helped see litter ‘dust’ on the tile. When I was done, every single grain of litter was picked up on the first pass; it looked as if I had wiped the tile with a rag! Next I moved to the stairs, which are carpeted and notorious for holding fur. I quickly removed the long metal wand and connected the sweeper head directly to the vacuum, making the whole unit easy to handle as I worked my way up the stairs… almost like a car-vac. I engaged the higher speed on the vacuum and got to work. I could actually feel the power head pulling my arm as it cleaned. There was one bothersome thing I noted; the sweeper head has about a ½”+ area on each side where it doesn’t clean (at least on this carpet). I understand this is because of the rotational mechanisms needed for the rollers are located at the outside edges, but I would think there would be some way to at least add suction to these areas so you didn’t have to go back over them with the wand or a crevice tool. Regardless, it was easy enough to vacuum what I could with the sweeper head and then switch to the crevice tool to do the edges (and it’s nice that the handheld portion of the vacuum has an led light as well); I was done with the steps (15) in 5 minutes or so. After this I emptied the dust cup and was pleased at the amount of fur it had picked up. I then decided I’d see how the long curved extension worked for getting under sofas, appliances, etc. It took a bit of getting used to, but it’s a great tool. After this first use, it was easy to clean both rollers and remove any fur that had been wound around the brushes. I haven’t installed the wall mount hanger for the Rocket, choosing instead to simply store it upright, but even that takes up nominal space. All in all, the Rocket is a nice lightweight tool. It has plenty of suction, is easier on the ears, and the thought that went into the design is clear to see. It’s easily the most versatile vacuum I have. Changing out attachments to convert it from one configuration to another is quick, making cleaning faster. There are a few things that might make it better; one being adding better cleaning ability at the edges of the motorized brush head (again, not a show stopper for me), and the other, possibly making a cordless version, although the cord on the Rocket is longer than my other vacuums and didn’t really impact its use in multiple rooms. I see no reason this vacuum shouldn’t be considered as an addition to your cleaning arsenal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Built to clean

    Posted
    Josh
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    I received this device in exchange for a review. This Shark is a lightweight but powerful and quite impressive vacuum. It outperformed the larger and more expensive high-end vacuum model that I already owned. Read below for more details. Coming out of the box, there was a healthy assortment of attachments. There is a crevice tool with dusting brush, a pet hair tool, an upholstery tool and even a wand for cleaning under appliances. The last tool was new to me, but I appreciated it a great deal after running it under my refrigerator. I haven't owned a vacuum in this configuration before, so I wasn't sure what to expect when I used it. I was pleasantly surprised. The style is what I would describe as modular. The actual vacuum portion is hand held. I can be attached to a wand, which can in turn be snapped into the lower portion with the brush rolls (motorized floor nozzle, according to the instructions). The different sections attach and detach quite easily and are well constructed. There are electrical connections between each part, so the brushes are motorized, not just powered by suction. This is also apparent in the LEDs on the front. It can be stored hanging on the included wall bracket, or the top can sit on a hook on the wand for more compact storage, which is nice. This device, unlike the others I own or have owned, is designed with maintenance in mind. There are clearly marked buttons and levers to remove every part to clean, from the filters on the canister to the two brush rolls. There is even a slot inside the brush compartment than stores a tool for removing hair, threads or other debris from the brush rolls. I was really impressed with that design point. On to performance, which is one of the key concerns, no matter how slick it looks or easy to maintain it is. I ran the vacuum on hardwood and carpet and was able to utilize the two different vacuum settings. There is one setting that is lower power for hardwood and area rugs. This cleaned quite well on the hardwood, although it required a little bit of care on the thin area rug I have in the entry. It tended to pick up the rug instead of rolling over it if I didn’t hold the rug down with my foot. Not a big deal. A neat feature is the LED lights on the floor nozzle. They are quite bright and help to see what is ahead. I didn’t realize at first, but I was missing some dust under my kitchen counters which I saw under the lights. The carpet cleaning on the second setting was impressive as well. The vacuum itself felt well balanced and was easy to roll around. Not to mention the two brushes work well together at full speed. We have two dogs and two cats in my house, so there is no shortage of hair around. It seemed to be no challenge for the vacuum. When I filled up the canister, it was easy to dump out into the trash and remove excess pet hair from the brushes. Finally, I used the hand tools with the wand on my couch. I was impressed with the power of these as well, and it managed to remove a great deal more pet hair than I am proud to admit. The crevice tool was useful along the baseboards and between furniture. And the appliance tool is one I never thought of before but am now glad to have. A lot of dust and dirt can accumulated underneath kitchen appliances. The only con I could find is that due to it’s top-heavy construction, you can’t exactly leave it upright without it tipping over. So if you need to walk away from the vacuum, you have to lean it on something else or lay it down. That comes with the territory on this stick/modular style, so it’s not unexpected. All-in-all, I was very impressed and would recommend this vacuum.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really good vacuum for smaller size spaces.

    Posted
    Telstar
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    The Shark Rocket Complete HV381 is very well engineered. It's basically two units in one attractive package. Fully assembled, it is an upright vacuum cleaner that has a smaller (smaller than full-size) powered floor head with powered brush roller and an additional powered soft roller. Coupled with a two-speed power switch on the upper unit, this vacuum works very well on carpet or hard surfaces. You can get debris very close to your wall base trim as well. It has powerful suction for it's size, and there are no bags to buy since the Rocket uses a dust cup that detaches for emptying. It also comes with a full compliment of accessory tools for specialized cleaning needs. It has 30' of electrical cord so you have plenty to move around with. The powered floor head easily turns left and right and is designed to stay flat on the floor/carpet when turning. It is very maneuverable and smaller than a regular size upright so it can get in places and under places that a normal upright cannot. You can easily detach the upper powered unit from the floor unit while leaving the extension wand attached to the upper unit. From there you can attach any of the accessory cleaning tools to the end of the wand to provide added reach for above-floor cleaning. Of course, you can detach the wand from the upper unit and attached any of the accessory cleaning tools directly to the upper unit for closer in work such as for use on steps or furniture. One of the accessory tools is a under-appliance wand that is very flat so it will fit under such things as the kitchen stove and washer/dryers. This tool allows you to extend the flattened part for extra reach or shorten it according to you need. The Rocket comes with a wall mount should you desire to hang the whole unit up off the floor such as in a closet or storage area. As far as cleaning the Rocket, the floor unit comes apart in seconds so you can keep the rollers clean. It even has an on-board hair/string removal tool that makes cleaning the brush roller much quicker and simpler. There are two foam filters that the manufacturer recommends washing about once a month to keep suction at optimum levels. There are two things to keep in mind if you're considering purchasing the Rocket. The powered floor head is more narrow than a standard upright, which makes the Rocket more suitable to a smaller apartment/home. Even in a larger home, it will make an excellent vacuum for one floor while having another unit on a different floor. The second thing is that the upper powered unit is a little heavier than what you may be used to if all you use now is an upright. In a standard upright, all the weight is primarily in the floor unit with the bag and such attached above it. When you roll it around, the weight all rests on the floor portion of the upright. With the Rocket, some of the weight rests in the upper unit because it has the dust cup built in there as well as one of the motors for use for above-floor cleaning when the lower powered floor unit is detached. The upper unit weight is not great and is balanced on the rest of the unit while using it to vacuum floors/carpets. Just keep in mind that there is a little more weight in your hand than with a traditional upright. The weight isn't great, but you will notice it. Having said all that, this is a powerful, flexible vacuum unit that is easy to use and quite versatile.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum for all-around cleaning

    Posted
    Terry
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    Let me preface this by saying that I already own a high quality, German-made canister vacuum that has served me very well over the years. To qualify this Shark Rocket as a great unit, I would have to be convinced that it could clean better than canister vac could. Here are my thoughts: Assembly: The Shark vac was very easy to assemble. Upon opening the box, the basic idea is install the floor unit into the wand and insert the power unit into the top of the wand. NO TOOLS REQUIRED! Of course, the unit is top-heavy, so you must unhook the power unit and set it on the base or hang it from the wall (with the included wall mount) while not in use. Use: Running the unit is pretty straightforward. Turn on the switch to one of the two speed settings (1 for bare floors and rugs, 2 for high-pile carpet) and sweep the floors as you normally would. I liked that the unit basically pulled itself along on carpet and rugs which made it easier to control. The unit is a little top heavy in the hand and my wife complained that during a long cleaning (the entire downstairs for instance) that her arm became I tired. Personally, I have not had this happen to me. The unit was much easier to push and pull that my canister vacuum is. Accessories: This particular model included a slew of attachments: - Convertible crevice/brush tool - Dedicated upholstery tool - Convertible upholstery/brush tool - Under appliance/under furniture tool - great for cleaning the nastiness under the couch - Clip to mount two attachments to the stick - Accessory storage bag Cleaning: For my test, I cleaned a 5' x 8' rug in our kitchen. FIRST, I thoroughly cleaned the rug with my usual canister vacuum. Then I used the Shark twice, first on speed 1 and then again on speed 2, emptying the cup after both times to see the difference. I think the attached images speak for themselves... A fair amount of dirt and debris was lifted from the carpet on the first pass with the Shark (after already "cleaning" it with my canister vac). Upon switching to speed 2, it is clear to see that much more is pulled out of the carpet telling me that my expensive canister hasn't been cleaning "as good" as I had hoped. Emptying the dust cup was easy to do; not quite as easy as some Dysons I have used (A minor detail), but easy nonetheless. Final thoughts: Overall, I am very pleased with this unit. I like how easy it is to maneuver through the house and around furniture and it cleans better than my MUCH more expensive German-made canister vacuum. The cord on the Shark is about 8' longer than my canister which allows me to clean almost my entire first floor without having to unplug the unit. It is great from everything to quick clean-ups (I have a 3-year-old) to full-on cleaning. The additional accessories and on-board storage are great, although I find that storing the accessories on the unit did cause them to get in the way at times. I will probably just keep them in the storage bag and get them out when I need them. I like that the filters are washable so that I don't have to purchase new ones every year (as I have had to do with my previous canister vac). I can't say enough good things about this vacuum. Great cleaning. Great price. Great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Thoughtful Design and Excellent Suction

    Posted
    The34Car
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    The Rocket Complete Upright Vacuum with DuoClean is a cleverly designed vacuum that really gets the job done on both carpets and hard flooring. The design is interesting because the debris collection chamber is at the top, behind the handle. This is important when using some of the accessories that come with the vacuum. More on those later. The whole thing is really lightweight, however most of the weight is positioned at the top of the vacuum cleaner. This can make your arm tired in a short amount of time if you don't use the vacuum within your power zone. It also makes it such that the vacuum doesn't stand up on its own. This is not really a big deal, as it does store easily when not in use simply by popping off the top piece and placing it onto a built-in hook on the bottom piece. This makes the vacuum smaller to fit into tighter storage spaces and perfectly balances the vacuum as well. There is also a wall storage hook that comes with this vacuum if you would like to hang the vacuum on the wall instead. The vacuum is so easy to push, even on very thick carpeting. It's like pushing a self-propelled lawn mower; you just stand behind it and it goes forward by itself. It has a low profile, so it goes under couches and chairs really well. It also can turn on a dime. It features two rollers which really grab the dirt and debris off of the carpet or hard flooring and directs it straight into the vacuum. It did a really good job of cleaning the floors in a house with three dogs and two kids. One problem I've had with other vacuums that I did not have with this one is that on hard floors, the motor fan would blow the debris out of the way of the vacuum before the vacuum could suck it up. With the Rocket Complete Upright Vacuum with DuoClean, this is not the case; it picks up as well as a broom on hard flooring, with way less effort. Another feature that I love with the Rocket Complete Upright Vacuum with DuoClean is the collection chamber. It is so easy to empty (no bags) and unlike other vacuums, it doesn't leave a dust plume in the air when you empty it. This may be my favorite feature in a vacuum with many great features. Another awesome feature is how the vacuum comes in three pieces that all use the same connection type. This is important because you can assemble the vacuum in different ways depending on the surface you are cleaning. An example: stairs. You can remove the handle (which contains the collection chamber) from the rest of the vacuum and attach the stair cleaning accessory (included) to clean the stairs without having to lug around a heavy machine or a long handle. So easy. There are I think four or five different attachments that all serve their purpose. The Rocket Complete Upright Vacuum with DuoClean is also great for using in cars because of its size and maneuverability. Overall, I can't say enough good things about this vacuum and I highly recommend it based on its versatility and cleaning power.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phenomenal vacuum, powerful, light, quiet

    Posted
    Section8ght
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    Being able to compare this to an equally great Shark vacuum (Shark professional model), I can definitely say this upright is worth the investment. It is very easy to assemble out of the box with two simple clicks and has a very long power cord giving you plenty of distance to clean more than one room before changing outlets. This vacuum is very light weight but has more than enough power to suck up the most demanding dirt, dust, and pet hair. The vacuum capacity is very good for the overall size while the maintenance and cleaning of the vacuum is also very easy and quick to do. The maneuverability of this vacuum is amazing and it almost feels like a toy while using it. It comes with all the accessories that you would need to clean in the tightest, lowest, or highest reach of places. You can the store the accessories in the included bag or just snap them onto the main vacuum tube which is more convenient. When not in use, store the vacuum in a closet or behind a door by just unclicking the main unit and setting it on the hook on top of the brush housing. This was much easier and convenient than installing the wall hook to store the vacuum in the upright position. This is the only negative that I could find with this vacuum which is not a deterrent from buying it. It is not able to stand on its own fully assembled, also the under dresser or table attachment has no place for storage on vacuum and does not fit in accessory bag. Overall this is a great vacuum and I am very happy with it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazing Suction but not perfect

    Posted
    InsaneDiego
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    I'm a long time user of another brand (at least 20 years) so using another vacuum was interesting. In store testing only goes so far. The brand we've been using has always come pre-built so getting the vacuum in a box was the first challenge. The Shark Rocket Complete was packaged well. Assembly instructions and diagrams were easy to read and follow. So far so good. The Good: The Floor Nozzle has good suction. Very good suction actually! The vacuum literally pulls you the direction it's pointed. It picked up everything. It maneuvers around objects and between furniture nicely as well as having headlights that actually point at the flooring in front of it. I really liked how clean the soft roller got the tile floor. That's another nice feature, no adjustments need to be made to go from carpet to hard floor. The power cord is nice and long. My favorite feature though is the AWESOME hair remover tool that allowed quick and easy removal of hair from the Brushroller! Human hair is always going to be found in the carpet and it was incredible not to have to grab a pair of scissors and disassemble the vacuum to get them off the brushroller. The unit comes with several attachments that work well with the Handheld vacuum. I liked the Under Appliance wand the best because it reached very hard to reach areas in the Kitchen, under my couch, the reclining chair and under the bed! I got very good at cleaning the Dust Cup since I was able to get to those hard to reach areas! I couldn't believe how much, um, stuff, was in those places. The Bad: The vacuum comes in essentially 3 parts. The floor roller, the tube and the actual vacuum engine. The Engine part doubles as the handheld unit. Because of this I did find the unit to be top heavy. You can't have the vacuum stand up all by itself. It has to either lay on the ground or against a wall. The handheld unit on top is just too heavy and keeps the unit off balance. They do warn you of this in the manual. Shark thought they would be smart/tricky and combined two tools into one, the Duster Crevice Tool. I did find the adjustment button difficult to push and the length of the tool wasn't long enough once the Brush is pushed up. Again, the actual vacuum engine is in the top part. Because of this, the exhaust comes out of that unit and it's strong and very warm. The vent is pointed down but the net effect is that the warm air is blowing on your leg. It makes for an uncomfortable experience if your either in a warm environment or have to do a lot of cleaning. Now in winter this may be a nice way to warm up! The Verdict: There is no doubt the vacuum is going to clean the floor. It sucks like nothing I've used. The Appliance Wand is pure genius so now those never vacuumed places will get clean. The unit is super top heavy and it blows warm air on you. The point being you do get a workout for your arm(s) and long sessions will leave you feeling a bit moist from the heat. I'm not sure I'd want this to be my only vacuum due to the weight and heat but it definitely has features that my old vacuum doesn't.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy wife sounds tell the story!

    Posted
    ITJim
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    Have you ever heard the high pitched, involuntary, little girl giggle of pure heaven that the women in your life make when something truly exciting and satisfying excites their senses? That is the sound my wife made the first time she used this vacuum. Me, on the other hand, don’t tend to get too excited about vacuum cleaners regardless of shape, size, or gimmick. I’ve owned traditional uprights and shop vacs from various manufactures over the years, including Shark. After using the Rocket, I have to admit, I too smiled to myself. I didn’t make the little girl, giddy sound. Not that I could if I wanted too. But it did get the job done, was easy to move around the room, picked up all visible dirt, and left me with a greater overall experience than my traditional Shark upright does. I was really impressed when I was able to lay the whole vacuum parallel to the floor and clean under my futon. Normally, I have to move it out of the way. It saved me a lot of time and reduced the risk of the futon’s legs scratching my floor. The Rocket is versatile. I can remove the handle and use the attachments to meet different needs around my house. I can attach the waste bin/motor housing to the pet multi-tool and clean the cat fur off my pillows and then use the upholstery tool to pull the dirt off of my leather couch without leaving any marks. I can detach the vacuum head and use the pole as a wand to get too hard to reach, high places. And the under appliance wand is pure genius! I think my wife made two happy sounds when she was able to vacuum under our stove without having to move it! The Rocket does feel really good in my hand and my wife’s hand. It is not balanced enough to stand upright on its own. So, be careful when you let the handle go. You may bruise a toe or damage your floor. And don’t be cleaver and lean it up against the wall. It will still fall over. But the weight is in all the right places for exceptional control when in hand. The pivot on the head is excellent! I cannot praise this enough. Maneuverability has been an issue with every vacuum I’ve owned. This one is done right. It is easy and effortless to move this around corners and furniture. When you want to store it, simply remove the motor and mount it to the bottom of the wand and head. Or, if you really want to minimize the storage space, the unit does come with a simple wall mount which allows the Rocket to hang flat against the wall of any room you want. My suggestion is to replace the drywall anchors with something more substantial. The included wall anchors seem a bit underwhelming for the weight they need to handle. Not everything is all peaches and cream. This is an excellent product if you us it specifically for what it was designed for: light housekeeping, spot cleaning of high traffic areas, and quick cleanings. The reason I say this is that the dust bucket on the handle looks fairly large. The max fill line on the bucket is only half of the bucket. My wife’s first room with the Rocket was our 17 x 12 Livingroom. With furniture, the actual cleaning area is much smaller. We do keep a clean house so the amount of dirt should have been fairly light. She filled the bucket to the fill line within minutes. It is very possible that the Rocket did an amazing job picking up the dirt that our upright simply missed. And that may be the truth of the matter. But I feel that the bucket should offer more capacity for longer working time between bucket cleanings. My next gripe, and this is something I haven’t taken up with Shark yet, is that the wand does have a dent in it. This product is new, in box, and showed no signs of shipping damage. And yet it passed inspection from the factory with a dent. The damage does not impede the operation or performance of the product so I haven’t much of a stink about it. There is also a plastic clip that attaches to the wand to hold to accessories. The clip does leave a mark on the wand. I don’t really know why since the plastic is softer then the metal wand. Another thing I’ll be discussing with Shark shortly. My overall impression is that a lot of good engineering and innovation went into this product. At no time did this product seem overly gimmicky or overly engineered like some competitor products I’ve auditioned in at Best Buy. Every feature feels well thought out, useful, and simplified in form and function. Like I said at the beginning of this review, I don’t get excited about vacuum cleaners. This one did get a little smile out of me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well designed, well executed!

    Posted
    gtdad
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    • Top 1000 ContributorTop 1000 Contributor

    The Rocket Complete arrives disassembled with 3 main components which are quick and easy to assemble. The handle houses the motor, large capacity dust cup and filters. It also separates from the unit to become a standalone handheld vacuum. The base of the vacuum houses 2 separate rollers. One with brushes to deep clean carpets and one soft smooth brush to clean hard floors. All of the filters and brushes are easily removed for regular maintenance and cleaning. Both the base and handheld components have bright lights to illuminate the floor in front of the vacuum. The motor has 2 speeds, a low speed recommended for hard floors and a high speed recommended for carpets. The cord is a very generous 30 feet long and wraps easily around the provided storage hooks so as not to get in your way. The vacuum also comes with accessories such as a very unique and useful L shaped attachment for cleaning under appliances and cabinets. There is also one for upholstery, pet hair and a crevice tool. A storage bag for the attachments is also included. In addition you get a clip to hang an attachment onto the vacuum and a storage hook if you should decide to hang the vacuum on a wall. If you don't want to hang it, the handheld comes off the top and clips onto the base of the vacuum to give it a smaller footprint when storing. But how does it clean? Well, we received the vacuum the day after we had cleaned our floors so we didn't expect much. But to our surprise the Rocket Complete picked up a substantial amount of dust, much of which was very fine dust. The vacuum was very light and maneuverable. Sharp turns were made easily and the bright onboard lights made it easy to see. I also found that L shaped attachment worked great under my couch. The motor was powerful in both speeds, and to my delight, operated at a modest volume. Our previous vacuums were so loud I had to wear ear plugs. I highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact vacuum with versatility

    Posted
    cinsteadofak
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    I have been using this vacuum for about a week now and have been very impressed with it so far. I liked that the directions were on the packaging, since many people don’t like to spend time thumbing through the owner’s manual. I was also impressed with how many accessories were included. Often you would have to spend about $50-$100 more to receive what was included (see photos). There is an attachment that allows you to clean under appliances, but although I could fit it under the fridge, I could not fit it under the stove or the washer/dryer, as the clearance is only ¾ inch. If this attachment was about half as slim, it would probably be more useful. Overall, when it comes to versatility, this vacuum has it. You can use it as a normal carpet/hardwood vacuum or a handheld, upholstery vacuum. You can even remove the middle chamber and connect the handheld directly to the base and use it to deep clean the stairs. With the double rollers, I noticed it picked up even more dust/dirt than my Dyson. The vacuum is also very quiet compared to my Dyson and other full sized vacuums I have owned. I used a sound meter and determined the sound emitted from this vacuum is 75-80 dB (a little louder than busy traffic or a ringing cell phone). It is nice to be able to have a conversation while cleaning. One thing to note is that this vacuum is top heavy and cannot stand upright while fully assembled. For storage, you have two options: hang the handle/dust bin on the lower assembly, or install a hanging clip on a wall. Pros: Compact size Bagless Versatile Does not lose suction Quiet Cons: Small path width (about 9”) Corded Filters require monthly maintenance Not free-standing Air discharge is on back Even though this may not be able to replace a full size vacuum due to its small sweeper path width, it will serve its purpose by getting in tight areas and on the stairs where I cannot bring my bulky Dyson. If you live in a small apartment or a dorm and can only afford one vacuum, this vacuum would fit your needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An Excellent Vacuuming Expeirence

    Posted
    TechGuru
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    The Shark Rocket Complete with DuoClean is the most pleasant experience I have had with a vacuum cleaner. It comes with many accessories that help make specific jobs easier and more seamless, but most importantly, it provides real cleaning power. It took more time to open the box than it took to assemble the vacuum and start using it. It snaps together (and disassembles) quickly and easily due to the snapping mechanisms used. This makes breaking the unit down or switching accessories a quick, easy endeavor. After vacuuming my whole house, which consists of both hard-wood floor and carpet, I can say that this versatile vacuum does its job in spades. It quickly switches between hard-wood floors and carpet at the touch of a button, so I no longer have to lean over to adjust a switch at the base of the vacuum. The on-board lighting system makes it easy to see the surface being cleaned, even in darker rooms. This, combined with the many accessories included made the job of vacuuming a breeze. The upholstery attachment made cleaned my couch in a way it has never been cleaned, giving it an almost new look. The duster crevices tool allowed me to get into hard to reach places, like the couch crevices. The brush that is connected to the crevice tool was also great for vacuuming ceiling corners where cobwebs tend to get. My favorite attachment was something I had never heard of: the under-appliance wand. This this extension can easily go below your refrigerator, furniture, and other appliances, making cleaning under larger appliances and furniture much easier, as it removes the need to move the appliance. This saved a ton of time. Emptying the dust-catch and cleaning the unit is also easy. The brushes are easy to access and even have a brush cleaning tool. This ensure that the vacuum can be properly maintained without a lot of hassle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but there is room for improvement

    Posted
    BMac88
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    This Shark Rocket is the favorite vacuum I have ever owned. I was very excited to get this as I am always vacuuming due to kids and pets running around the house. Opening the box was like I was a kid at christmas as I was taking out all of the pieces. I was able to piece it together without even looking at the instructions. I looked over the manual to get the pointers and then I started cleaning away. I was very impressed by its power. I have had the same carpet in my house for 6 years. To someone who didnt know, by the amount of loose carpet fibers it picked up, 1 would assume it was placed yesterday. It was also excellent at picking up animal hair!! I can't remember the last time my house felt this clean. Good things to know about the Shark Rocket complete is that it is lightweight, compact, and easy to maneuver (swivels++). It can be used as a handheld vacuum, or as a roll around. With its attachments, wheeled, it can go almost flat and can clean hard to reach areas, like under appliances and furniture and when handheld, can clean walls and window blinds!!! The 2 power settings allow for carpeted and bare floor vacuuming. The power of this vacuum is stronger than what ive seen in bigger, more expensive vacuums. It is very easy to clean and maintain. Everyone has preferences, myself included. While it comes with a long enough cord to get round, i wish this was wireless or chargeable, but we dont live in the world of the jetsons yet so i dont hold that against the item. There are 2 big negative points that i must make note of. 1. When assembled and standing upright on its own, the vacuum tilts and will ultimately fall if left unattended. This could potentially cause damage to the vacuum, floors, etc.. 2. The dust collection cup is WAY too small. my home was about 1000 sq. ft of carpeted area and I had to empty the cup at least 3 times. That may not sound like a lot, but when you are in the groove and you have to stop to do something as tedious as this, it throws off your game.( Also had to clean both rollers twice, due to the carpet fibers.-) A couple of others things I do not like is that they give you the same tool twice (only difference is angle). When assembled to the max the vacuum only has room to hold 2 or the 4 attachments, and while a bag to hold the rest is included, there is no place to put the bag and there is an oversized attachment that wont fit in it at all. And lastly, when storing this, it does come with a mount, but the pictures on the vacuum itself had me confused for a minute. (if mounting/storing on wall, it should be assembled. if simply leaving on the floor out of the way, can be taken apart to fold on itself). An Overall though, I think that Shark has an excellent product here. While I do recommend it, i think with a few tweaks, it can be in the running for best vacuum product available!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good suction, heavy on top

    Posted
    bzma2
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    I've always wanted to buy this style vacuum for stairs and floor. But I found this style to be a little bit awkward since it's light in the bottom and heavy on top. Good suction obviously, it's a shark brand. I owned a Dyson vacuum and it's pretty comparable in term of suction power, with half off the price! Pros: - I love the power button easy switch between bare floor and carpet. - Good suction power - The lights on the bottom very bright and very useful, even my Dyson doesn't have them. - Very long cord! - Comes with assortment of attachments Cons: - It's very hard to control since it's heavy on top and light on the bottom. (It's not hard to maneuver to turn left & right). I feel more tired using this than my Dyson. Maybe I'm just not used to it yet. But this also means, you have to hang it (comes with attachment for the wall) or store it against a wall or it will fall since it's heavy on top and light on the bottom. - Fan on top (toward the back of the machine) blows out warm wind to your arm. Although it seems like there are more pros than cons, but the weird design is a really big deal to me. So I'm giving this only 3 stars instead of 5 stars. Function wise, it's very good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful and maneuverable, but not for everybody

    Posted
    Xephyroth
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    The Shark Rocket Complete Upright Vacuum is a decent performing vacuum with a few caveats. What I like about this vacuum is that it’s narrow and swivels around corners, making it very easy to reach spots that were not possible to reach before without moving furniture or having to resituate the vacuum in a very odd position. For example, turning around corners or navigating between chair legs is much easier with this vacuum. However, due to its narrow composition, it doesn’t cover as much surface area. That being said, the DuoClean certainly reduces the number of redundant sweeps across the same surface. That’s because this vacuum uses both a bristle brush and a felt brush to help pick up both hair and dust. I have found it to be quite effective. This vacuum also doubles as an above-floor vacuum for those hard-to-reach places—such as ceiling corners, upholstery, dusty shelves, etc. While I’ve only tested some of this functionality, the vacuum did not displease me. One thing to notice is that this vacuum is top-heavy. That means that it will fall over unless you have it hanging up or have it leaning against something. Additionally, the amount of drag this vacuum has is substantially more than any other vacuum I’ve used. Which means that since you’ll likely be pulling back towards yourself when you use this vacuum, the vacuum does provide resistance and a bit of arm arm/wrist workout. If you have arthritis or are susceptible to carpel tunnel, I wouldn’t necessarily advise this vacuum, as you’ll be rotating your wrist quite a bit to swivel floor unit, and you’ll be holding a fairly top-heavy unit. Needless to say, it’s not exactly easy on your arm compared to more traditional vacuums that are bottom-heavy. The cleanup process is also quite easy, as you can release the dirt and dust from a small chamber with the press of a button. Both floor-unit brushes can be ejected from the unit with a few buttons, as well. Shark provides a hair-removal tool (i.e. plastic blade) to remove hair from the bristle brush. This part is practically ingenious, as there is a groove across the brush where you can slide the hair-removal tool. It cuts the hair from the brush, and makes cleanup a lot easier than traditional brushes. I found that the plastic tool allowed me to collect the hair, and I used a real blade to cut it, as the plastic tool was not as effective. Overall, a quality product from Shark.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good corded vacuum

    Posted
    SonyCameraGuy
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    Maneuverability: relatively narrow head takes more passes than typical upright, but it works well around (and under) furniture and is just the right width for standard stair treads. However, on stair treads, the motor head is a bit unwieldy when attached with the wand. Cord: About 1.5 rooms worth of cord. It needs to be unplugged and plugged in frequently. This is the most notable flaw in the design. Canister: small size helps with weight, but needs to be emptied frequently. It is easy to empty either attached or detached from the body. Filters: three replaceable filters (2 before and 1 after the canister) can be removed and washed. Shark recommends that this be done monthly. Replacement filters are available on the Shark web site. Light: LED headlight is a nice feature, but you still need to get on your hands and knees to look under furniture. There is also a status light on the motor head to indicate when the unit is not operating properly. Tools: the unit came with pet multi-tool, duster-crevice tool, upholstery tool, extendable under-appliance wand, on-board storage clip (holds 2 small tools on the wand), wall mount, and accessory bag. The pet multi-tool is just an upholstery tool with a detachable brush. The under-appliance wand is OK for appliances that can’t be moved (e.g. dishwasher) or for those who can’t (or don’t want too) move appliances and furniture to clean under them. The duster-crevice tool is handy as it allows you to carry one attachment with you while vacuuming rather than two. Motor: Two-speed motor recommended for bare floors and area rugs (low) and high-pile carpet (high). Low speed seems to work for our low-pile carpet. Two-roller Motor Head: This is a really nice feature! It is very efficient at picking up dirt on bare floors. This is the best design feature of the vacuum. User comments: Wife… I like the maneuverability of the motor head. Son… This thing really sucks! (in a good way ;-). Me… It won’t replace our cordless stick vacuum, but it will be used more frequently than the full-sized upright. If the option had been available, I'd have given it a 4.5 out of 5.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Duo is Good

    Posted
    mp23
    • Verified PurchaserVerified Purchase
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    I am a happy Shark vacuum owner- I have the previous model, pre- duo cleaning technology. I use it on my hardwood floors, tile, and area rugs. It has always performed well, but did not get the fine particulate and dust up off the hardwood and tile- I had to dust mop and wet mop still for that. The new Shark with Duo-Clean technology promised to fix this- I got the new vacuum with Duo-Clean for Christmas, so I have only used it once so far, but I am really liking the results! The new soft roller does seem to do the trick of getting the fine dust up off the hardwood. And the sound it makes when it gets into the area rugs- yes into- It sounds like its cleaning really well! The dust bin was full of ugly when I emptied it! It was a lot of fine dust and webbing! A little gross, but at least it was in the cup and no longer on my floors! So far I am liking the Duo-Clean and it seems to work much better than the last model- having said that, I do feel like the quality of craftsmanship has declined. Everything feels like a thinner cheaper plastic than before, and the electrical cord has to be the cheapest cord they could source and still meet approvals. It is very stiff, not nearly as flexible and easy to maneuver as the last models. I'm sure the unit will hold up okay and last for a good life, but it was a bit saddening to unbox it and feel a cheaper product than I already own. I have not used the accessories yet- most seem the same as what my older model came with- some are missing though or were a different package than I last bought... I do think what they call a dusting tool on the crevice tool is weird- again it seems a little cheap and definitely lacking in bristles... but I'll allow them a little gimmick I suppose... All in all- again after just one use- the Duo-Clean is an improvement over the last model- it does get the fine dust off my hardwood floors that I previously had to dust mop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!!!!

    Posted
    Handson
    • Verified PurchaserVerified Purchase
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    I have 2 girls, ages 2 and 3, and they love to throw every thing on the floor. Especially Cheerios, i would have to sweep the carpet first before i could vacuum. The shark picks up so much i dont have to sweep anymore. It made cleaning my car so easy too. I also live in a cabin with high ceilings so when im done vacuuming the floors i just detach the bottom and can get the high cobwebs. I love how i dont have to switch the bottom piece when going from carpet to hardfloors. I tried the new dyson stick before i got the shark and i was so disappointed with it. It had too many pieces, horrible suction, got clogged all the time, wouldn't pick up the Cheerios, and it would shut off if the suction was lost which was so annoying when cleaning the sofa or anything with fabric. I returned the dyson after a week, i was so excited to get it too and i was so disappointed in it. The price was ridiculous too. I spent over $700 on it so i assumed it would be worth it. The shark on the other hand is way cheaper and it's so powerful it pulls itself. Its so maneuverable that i dont have to move my bed to get under it. The parts detach easily so i go from vacuuming the floor to cleaning the ceiling to dusting the selves in seconds. I do have to empy the container at least once during the vacuuming. The compartment comes right out so easily its not a big deal. It is top heavy so it doesnt stand on it own but again it detaches so easily its no big deal. So far it has only clogged once but that's cause i tried sucking up pine needles just to see if it would, didnt like it so much lol. It's very easy to clean tho, it has a nice hair cutting tool for the rollers and the filters are washable. I definitely make use of it. I'm so glad i got it that i might get one for my mom and my sister since i saved so much buying it instead of the dyson!!!! Also, my 3 yr old loves it too cause it turns into a mini vacuum for her if you remove the stick portion lol she always wants to vacuum, she is so cute :)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mixed Feelings about Mixed Floors

    Posted
    dronedad
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    I really wanted to like this vacuum - I know Shark makes excellent products and this one is no exception. The HV380 Duo Clean is Shark's competitor for the Dyson handheld vacuums and it's well made! Things I liked: The cord is long. 30feet long. This is awesome for vacuuming. Build quality is very good, this thing is well made. A little heavy considering you're basically carrying the motor, but less so than the Dyson. Attachments are superb, and this model comes with ALL of the ones you could want. The Duo Clean part is awesome on my rugs and soft flooring materials, picking up all sorts of stuff. The Shark also did an awesome job in the corners of the room on the hardwood where dog hair and things tends to accumulate. Things I didn't like: Transitions between flooring types. I have all hardwood and tile floors with lots of rugs and runners to protect the high traffic areas and keep the floors from being uncomfortable on feet. I hoped this would perform well on both, It does with some caveats. Similar to my woes with a Roomba, it wants to push some materials in front of it and deposit them on the edges of my rugs, where normally it would push them until it has a chance to pull them in. It did the same with the transitions between tile and hardwood where there is a sill plate. I am confident if this vacuum had enough of a chance it could suck up those materials, but they get lost in the apparent crevasse that is the change in flooring types. This bummed me out. Also at this price point I was sort of hoping it could be cordless, but that might have added to the weight. Overall: This vacuum definitely plays in Dyson territory and has the ability to replace or unseat one of those expensive suckers. I had high hopes with the mixed flooring in my home, but it didn't quite pull through. I am confident that as these small appliances continue to evolve eventually they will get to where I am giving them 5 stars, and this one is a far step closer, just not quite yet for me.

    I would recommend this to a friend