Questions & Answers

Q: QuestionHow does the dual-activated formula work in this cleaner?

• A:Answer The Shark StainStriker's dual-activated formula fuses two unique solutions together inside the machine, unleashing the power of OXY for effective on-contact stain cleaning.

Q: QuestionWhat is the cleaning path width of this Shark cleaner?

• A:Answer The cleaning path width of the Shark StainStriker is 3.5 inches.

Q: QuestionHow long is the power cord on this Shark StainStriker?

• A:Answer The Shark StainStriker comes with a 12-foot power cord.

Q: QuestionDoes this Shark cleaner require any premixing of solutions?

• A:Answer No, the Shark StainStriker does not require any premixing of cleaning solutions.

Q: QuestionIs this cleaner heavy to carry around the house?

• A:Answer The Shark StainStriker is lightweight and compact, weighing under 9 lbs, making it easy to carry and use throughout your home.

Q: QuestionHow do I change from the crevice tool that came assembled to the 7"hand tool. Where is the Detach Button???

Asked 1 year ago by Medena.

• A:Answer It’s the small blue button on top of the handle. The crevice tool stays on you just add your other tool to it.

  Answered 1 year ago by EricMVerified Purchase

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Q: QuestionDo you have to use two different cleaners?

Asked 1 week ago by PaulB.

• A:Answer We encourage to use both CarpetXpert Deep Clean Pro and StainStriker Oxy Multiplier to provide the best removal of tough stains. You are welcome to use just CarpetXpert Deep Clean Pro for cleaning heavy traffic areas.

  Answered 1 week ago by SharkNinja Product Expert

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Q: QuestionDoes this have a self cleaning feature?

Asked 1 week ago by PaulB.

• A:Answer No, the Stainstriker is not self-cleaning. It requires manual hose cleaning using the included Hose-Cleaning Tool.

  Answered 1 week ago by SharkNinja Product Expert

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Q: QuestionHow's the suction power?

Asked 2 months ago by Huanie.

• A:Answer The Shark StainStriker is highly praised for its powerful suction capabilities. It is designed to effectively remove embedded dirt, stains, and liquids from various surfaces, including carpets, upholstery, and car interiors. The strong suction is capable of extracting most of the moisture, which significantly reduces drying time.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionCan it be used on a mattress?

Asked 2 months ago by Anonymous.

• A:Answer Indeed, the tools provided with this product render this appliance ideal for mattresses.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionCan this be used on stairs? And is there enough water for a full set of stairs?

Asked 2 months ago by Anonymous.

• A:Answer The Shark StainStriker effectively addresses food stains, spills, embedded dirt, and pet messes across various surfaces in your home, including carpets, area rugs, couches, upholstery, chairs, and more. Additionally, please be aware that the amount of water and cleaning solutions utilized during each cleaning session will vary based on the initial condition of the item being cleaned and the types of stains present.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionI used the steamer to clean my couch. Do I need to go over it with just plain water?

Asked 6 months ago by Jaketa.

• A:Answer Add water to the CarpetXpert tank up to the water fill line. Then, add the CarpetXpert formula to the concentrate fill line. We recommend using both CarpetXpert Deep Clean Pro and StainStriker Oxy Multiplier to effectively remove tough stains. Alternatively, you may use only CarpetXpert Deep Clean Pro for cleaning heavy traffic areas.

  Answered 6 months ago by SharkNinja Product Expert

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Q: QuestionCan it be used to clean, not just remove stains, a couch?

Asked 9 months ago by Donia.

• A:Answer Yes. That’s what I bought it for to clean my couch and stains from my pets

  Answered 8 months ago by MichelleEVerified Purchase

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Q: QuestionCan you use it on a mattress or a purple brand mattress?

Asked 10 months ago by Benji.

• A:Answer Yes, this can be used on mattress.

  Answered 9 months ago by SharkNinja Product Expert

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Q: Questioncan you use this for detailing your vehicle on the inside?

Asked 11 months ago by Benji.

• A:Answer Yes, the Shark StainStiker can be used for vehicle interior detailing, the compact design of the Crevice Tool and Bristle Tool make it ideal to clean tight spaces, carpets, floor mats, dashboards and vents.

  Answered 10 months ago by SharkNinja Product Expert

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Q: QuestionHow is the suction on this ?

Asked 1 year ago by ElizabethP.

• A:Answer This has amazing suction.

  Answered 11 months ago by SharkNinja Product Expert

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Q: QuestionIs the cleaning solution safe for all pets?

Asked 1 year ago by Asue.

• A:Answer Yes I have 2 Dogs and no problems at all

  Answered 1 year ago by JoyceSVerified Purchase

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Q: QuestionCan I use plain water instead of solutions?

Asked 2 years ago by Nancy.

• A:Answer I haven’t used plain water but I will try it will let you know my response soon

  Answered 1 year ago by JoyceSVerified Purchase

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