Questions & Answers

18 Questions & 47 Answers
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  • Question
    Is there any reason why it would not work well in an enclosure 24"wide, 17"deep, and 15.5"high?   (7 Answers)

    By prof January 26, 2015.

    Answers
    • Best 
      Answer

      Thanks for your interest in the Sharp Carousel R-331ZS microwave. Proper ventilation for this unit requires 4" clearance on all sides. The microwave dimensions are 20.3" wide x 12.0" high x 14.8" deep. An enclosure of the size you describe would not allow for proper ventilation. If we may be assistance in finding a microwave that would be suitable for this enclosure please email your contact info to us at onlinesupport@sharpsec.com so we can have one of our Advisors reach out to you. We're happy to help!

      By Sharp Advisor January 27, 2015.

      • Sharp
  • Question
    Does a light come on when you open the door?   (5 Answers)

    By JoAnne January 28, 2016.

    Answers
    • Best 
      Answer

      Yes, a light does come on.

      By CommunityAnswer February 1, 2016.

    • Question
      How long is the power cord? And is it a 3 prong plug?   (4 Answers)

      By Jam February 3, 2016.

      Answers
      • Best 
        Answer

        The microwave has a 3 foot cord with a 3 prong plug.

        By CommunityAnswer February 9, 2016.

      • Question
        Does it beep once and stop? Or does it continue to beep every so many seconds if you don't open it?   (4 Answers)

        By April February 11, 2016.

        Answers
        • Best 
          Answer

          It does do the "hey I'm done" beeping, but then it stays quiet for quite some time before reminding you that there still something in here. I've had a few microwaves and this is the least annoying when it comes to the "reminder" beep.

          By desillman May 14, 2016.

        • Question
          Is there a way to disable the audible beep when the keypad buttons are pushed?   (1 Answer)

          My previous microwave had a sequence of keypad entries to disable the beeps. Is there a similar capability on this Sharp microwave? If yes, I would appreciate the instructions. Thank you.

          By Anonymous December 16, 2015.

          Answers
          • Best 
            Answer

            Thank you for your recent inquiry in regards to the keypad beeps of your R331ZS. I apologize but this model does not have the option to turn the audible beeps off.

            By Sharp Advisor December 17, 2015.

            • Sharp
        • Question
          What is the button to press 45 seconds?   (5 Answers)

          I just received the microwave. My mother tried to heat something and she pressed 4 on to hit 45 seconds and instead came to 4 minutes instead? Is there a button to press 45 seconds? I know there is a 30 second button but I need to know the button for 45 seconds. Thanks.

          By awyn November 2, 2015.

          Answers
          • Best 
            Answer

            I had the same question and figured it out accidentally. It was not obvious how to just enter in your own seconds instead of using the "quick" 30 second or minute buttons. First, you have to press the "Power" button, then enter '45'.

            By MovieSlug December 4, 2015.

          • Question
            What is the footprint measurement, it will be sitting on a counter top less than its depth, but maybe not it's footprint?   (1 Answer)

            By Anonymous August 15, 2017.

            Answers
            • Answer

              Hello, the recommendation for this unit being placed on a counter top to have at least 2 inches around its base measurement of 20.3” x 12.0” x 14.9” (w x h x d).

              By Sharp Advisor August 15, 2017.

              • Sharp
          • Question
            Need a new microwave Our dimensions of our space are 15.5" deep 23.5" wide and 13" high. Can you tell me what choices we have. Thanks, SW   (2 Answers)

            By picklejuice April 10, 2017.

            Answers
            • Answer

              This one is 15'' deep 20.5'' wide and 12'' high.

              By pablohm June 23, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            How many watts? That should be on all microwaves!   (1 Answer)

            By Dennis December 27, 2016.

            Answers
            • Answer

              Hello Dennis, this model microwave has a wattage of 1000 watts.

              By Sharp Advisor December 27, 2016.

              • Sharp
          • Question
            Our Sharp Household Microwave Oven Model# R-414HS just started sparking. We'd like to get one exactly like it but no-one carries that model anymore. It was 1100 wat and 1.4 cubic. We really like the look of it. Any suggestions?   (1 Answer)

            By Chattykathy December 15, 2016.

            Answers
            • Answer

              Hello, I am very sorry you are having this problem with your Sharp Microwave. If you have not already done so please unplug the microwave and discontinue use. Please email us directly at onlinesupport@sharpsec.com. We will be happy to look into this for you.

              By Sharp Advisor December 15, 2016.

              • Sharp

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