A:AnswerHello Steve, a flush mount kit is required when you are flush mounting the unit. If you are doing a regular installation, this is not required.
A:AnswerHello, no there is not a trim kit for our drawer microwaves. The only accessory for the SMD2470ASY is the flush mount deflector vent kit and this is an optional accessory.
A:AnswerHello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
A:AnswerHello, we regret to hear of this issue and we are happy to look into this for you. Please reach out to us via email at [email protected] so we may assist further.
A:AnswerHello, the vent is located under the microwave drawer. During microwaving, steam may come from the left side lower vent (when facing the product). If further assistance is needed you may email us at [email protected].