A:AnswerHello, the interior finish of the unit is white. To enter a 15 seconds cooking cycle, press the TIME COOK pad, press number pad for the cooking time and then press START pad.
A:AnswerHello, the sensor feature uses humidity from the food to determine the cook time and also controls the power level to determine the correct cook time for the food.
A:AnswerHello, please see the instructions that follows: 1. Press TIME DEFROST pad. 2. Press number pads for the desired defrosting time 3. Press START pad. Please also see the link in order to access the manual for your unit https://www.sharpusa.com/Support/~/media/SharpUSA/Files/ForHome/homeAppliances/microwave/Manuals/SMC1441C_OM_EN.ashx
A:AnswerHello Vincent, we regret to hear of the issues you are experiencing with your microwave oven and we would love to look into this for you. Can you confirm if you tried unplugging the AC power cord and then re-plug? Kindly reach out to us at [email protected] with your response. You may refer case number 9453376.
A:AnswerYes. The carousel plate is removable for cleaning. However, the diameter of your rectangle dish may not be able to turn around in oven and this microwave doesn’t have turntable stop option.
A:AnswerHello, your R1870 unit is an over the range model and the SMC1441CB unit is a countertop model and so the specification is going to be different between both models.
A:AnswerHello, we would like for you to clarify your question, are you referring to the feet? Please contact us at [email protected] so that we can assist.