Skip to content Go to Product Search

Main Content

Questions & Answers

Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black

Model:: T511-ST-BK-US; |
SKU:: 6580212

User rating, 4.5 out of 5 stars with 920 reviews.

Highly rated by customers for:

Save $40

$119.99

Deal ends in 1:00:19

Show only Answered Questions

Include AI Generated Q&A

Page Showing 1-20 of 37 questions

QuestionCan you use the earbuds for phone calls?
- Answer These earbuds have a built-in microphone and offer a maximum talk time of 20 hours.
This question and answer was generated by AI based on customer and product data.
QuestionAre the earbuds water resistant?
- Answer The earbuds are water-resistant.
This question and answer was generated by AI based on customer and product data.
QuestionHow long does it take to fully charge the earbuds?
- Answer It takes 1 hour to fully charge the earbuds.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the maximum wireless range of the earbuds?
- Answer The maximum wireless range of the earbuds is 33 feet.
This question and answer was generated by AI based on customer and product data.
QuestionWhat are the dimensions of the earbuds?
- Answer The product dimensions are 1.71 inches in height, 1.88 inches in width, and 0.67 inches in depth.
This question and answer was generated by AI based on customer and product data.
QuestionDo they stay put while running
Asked 5 months ago by GP.
- Answer Hi there- Shokz here! Yes, Shokz OpenFit Air earbuds are designed to stay put during running. They have a secure, lightweight, and flexible ear hook design that stays in place even during intense workouts. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionDo they go inside the ear or lay outside?
Asked 1 year ago by MargaretS.
- Answer Lay outside. Fit is good but may take some practice if you wear glasses.
  Answered 1 year ago by GwendolynC
  Answer this question
QuestionDoes the app have a device location feature? If I were to lose or misplace the headphones, would I be able to find them using device location.
Asked 1 year ago by JJ.
- Answer No
  Answered 1 year ago by Dreologist
  Answer this question
QuestionHow do these perform in a noisy environment, such traffic ? Kindest regards, Kelley
Asked 1 year ago by Mom1.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - White
- Answer They are not noise canceling. You can get background noise due to them not sealing in your ear. You can hold a conversation with them on with mid volume levels.
  Answered 1 year ago by BWill
  Answer this question
QuestionHow do I replace a lost charging case for my openfit air earbuds?
Asked 1 year ago by Jeritol.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - White
- Answer Hi there- Shokz here! We're very sorry to hear this has been your experience. Unfortunately, due to technical reasons, we do not currently sell charging cases separately. We sincerely apologize for any inconvenience this may cause. Please reach out to our Customer Happiness Team if you'd like a discount toward a new pair, or if you have any questions. Thank you.
  Answered 1 month ago by Shokz
  Answer this question
QuestionCan only the left one be used?
Asked 1 year ago by Deafn1.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - White
- Answer Yes. I sometimes only use one at a time so I can be sure to hear everything else around me.
  Answered 1 year ago by MCA2018
  Answer this question
QuestionDoes it use Siri or read your text?
Asked 1 year ago by Atran.
- Answer Yes
  Answered 1 year ago by Dreologist
  Answer this question
QuestionAre these compatible with Samsung Galaxy A36 5G cell phone?
Asked 3 weeks ago by MinnieMoo.
- Answer Hi there- Shokz here! Yes, Shokz OpenFit Air earbuds are fully compatible with the Samsung Galaxy A36 5G. Please reach out if you have any other questions. Thank you!
  Answered 2 weeks ago by Shokz
  Answer this question
QuestionI want to store my Openfit Air headphones in the car. Is there an outside temperature range I should be concerned about?
Asked 1 month ago by Anonymous.
- Answer Hi there- Shokz here! We recommend keeping your Shokz in a cool, dry, and clean place, avoiding direct sunlight. Please avoid leaving them in a car when outside temperatures are below freezing (0°C / 32°F)or, more crucially, above 40°C (104°F), as parked car interiors often exceed these limits, leading to potential permanent damage. Reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionAre they waterproof
Asked 2 months ago by Sagie.
- Answer Hello- Shokz here! Shokz OpenFit Air earbuds are water-resistant (IP54 rating), not fully waterproof. They are designed to withstand sweat, dust, and light splashes or rain, making them ideal for intense workouts and outdoor activities. However, they cannot be submerged in water or used for swimming. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionAre these headphones compatible with all apple phones?
Asked 3 months ago by Anonymous.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- Answer Yes
  Answered 3 months ago by DakotaS
  Answer this question
QuestionWill these work for phone calls while wearing a stocking hat?
Asked 4 months ago by LinAl.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Stone Blue
- Answer Yeah. Sound clear.
  Answered 2 months ago by MarceloTurolla
  Answer this question
QuestionCan I use the with my Samsung tv
Asked 4 months ago by Me.
- Answer Hi there- Shokz here! Yes, you can use the OpenFit Air with your Samsung TV if the TV has Bluetooth (most modern ones do), by putting the headphones in pairing mode (hold both earbud touch areas until orange/green flash) and then finding and selecting "OpenFit Air by Shokz" in your TV's Bluetooth settings under Sound Output, though a Bluetooth transmitter might be needed if your TV is older and lacks built-in Bluetooth. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
QuestionWhile working out my earbuds cut on and off a few times without me touching them. Is this normal?
Asked 5 months ago by Easymoney.
- Answer Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit Air. In this case, we'd suggest a manual reset of the headphones. We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your Shokz. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
  Answered 1 month ago by Shokz
  Answer this question
Questiondo you have to wear both
Asked 6 months ago by rick.
- Answer Hi there- Shokz here! One earbud can be used at a time, when preferred, with the OpenFIt Air :) It is not necessary to wear both. Please let us know if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
  Answer this question

Showing 1-20 of 37 questions

Most-viewed items