Questions & Answers

Q: QuestionIs there a carrying case included with these headphones?

• A:Answer Yes, a carrying case is included with these headphones.

Q: QuestionCan these headphones be used for sports?

• A:Answer Yes, these headphones are designed for sport and exercise.

Q: QuestionAre these headphones resistant to water?

• A:Answer Yes, these headphones are water resistant with IP55 certification.

Q: QuestionWhat is the wireless range of these headphones?

• A:Answer The maximum wireless range is 33 feet.

Q: QuestionWhat kind of charger does this headphone use?

• A:Answer This headphone uses a universal USB-C charger.

Q: QuestionAre these headphones water resistant?

• A:Answer Yes, these headphones are water and sweat resistant with IP55 certification.

Q: QuestionHow long does the battery last on these headphones?

• A:Answer The battery lasts up to 6 hours for music and calls.

Q: QuestionCan I customize the sound on these headphones?

• A:Answer Yes, you can customize your listening experience with 3 EQ mode settings.

Q: QuestionDoes this headphone have a microphone?

• A:Answer Yes, this headphone has a built-in microphone.

Q: QuestionWhat kind of charging port does this headphone use?

• A:Answer This headphone uses a universal USB-C charger.

Q: QuestionDoes this headphone use bone conducting technology?

• A:Answer Yes, this headphone uses patented bone conduction technology.

Q: QuestionWhat is the maximum wireless range for this headphone?

• A:Answer The maximum wireless range for this headphone is 33 feet.

Q: QuestionHow long does the battery last on these headphones?

• A:Answer The battery lasts up to six hours for music and calls.

Q: QuestionCan these be used with glasses? They seem clunkier than the memory wire in-ear set I currently use. I wear glasses 100% and sunglasses over them when driving.

Asked 4 years ago by Patchouli.

• A:Answer I wear them all the time with my glasses, no problem

  Answered 4 years ago by Anonymous

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Q: QuestionCan these be used as a hearing aid?

Asked 3 years ago by Dave.

• A:Answer I have inner ear damage, but the nerves are still intact. These work by bone conduction and if you were to make your phone a microphone I don’t see why they would not

  Answered 3 years ago by BigdawgpcVerified Purchase

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Q: QuestionI’m wondering if the sound is loud enough for others to hear? For example if I’m listening to music at a medium level in a museum, will it disturb the other people?

Asked 3 years ago by CanOthersHearIt.

• A:Answer If a person is within 2 feet of you or closer, they might vaguely hear some very very light sounds coming from the Shokz, but they would have to have very good hearing to accomplish that, especially if the volume is in the medium range.

  Answered 3 years ago by JermVerified Purchase

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Q: QuestionDoes it come in sizes. Will it fit a small head?

Asked 3 years ago by Shar.

• A:Answer Many come in mini or standard. I own the standard size and I have a big head but my coworker has a lil peanut head and they still sit comfortably on his head too.

  Answered 3 years ago by VisceronVerified Purchase

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Q: QuestionI suffer from chronic migraines, though I take a preventive medication. Since these use bone conduction are they likely to cause migraines? Thank you

Asked 3 years ago by BrendaP.

This question was asked about the related product: Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - White

• A:Answer I haven't had any issues with my headaches. But they have improved my tinnitus

  Answered 2 years ago by Mommabear

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Q: QuestionCan these be wore under a bike helmet ?

Asked 3 years ago by PeterB.

• A:Answer Yes. The band drops down to your neckline, below the helmet. You also don’t get the wind distortion usually associated with regular headphones, because of the unique design

  Answered 3 years ago by JabroVerified Purchase

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