Questions & Answers

Q: QuestionHow does the cooling mechanism in these under-eye pads work?

• A:Answer The cooling mechanism in these under-eye pads utilizes a USB-charged compact case that provides 3 hours of power to cool the patches on demand. When activated, the contoured masks quickly reach the ideal temperature, offering soothing relief to tired eyes.

Q: QuestionWhat is the recommended storage method for the cooling under-eye pads when not in use?

• A:Answer The cooling under-eye pads can be easily cleaned and stored for reuse. After use, simply rinse the pads and store them away for daily reuse at home or while traveling.

Q: QuestionHow long does it take to fully charge the compact case?

• A:Answer The compact case for SKN by Conair Cool Beanz Rechargeable Cooling Under Eye Pads Refills takes 3 hours to fully charge. The charging is done using the included USB charging cable. Once charged, it provides 3 hours of power for cooling the eye patches on demand.

Q: QuestionWhat is the warranty period offered by the manufacturer for these cooling under-eye pads?

• A:Answer The manufacturer offers a 1-year warranty for both labor and parts for the SKN by Conair Cool Beanz Rechargeable Cooling Under Eye Pads Refills.

Q: QuestionDoes the compact case have a built-in battery or does it need to be plugged in during use?

• A:Answer The compact case has a built-in battery. It can be charged with the included USB charging cable for 3 hours of power. This allows the user to cool the patches on demand for soothing relief anytime, anywhere.

Q: QuestionIs this just the eye patches or does this item have the charging station with it.

Asked 10 months ago by Anonymous.

• A:Answer These are refills.

  Answered 10 months ago by Conair's Answers Team

  
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