“Is there a dedicated charger I have to use for it? Because I left them charging all night in a different cord and they still show red”
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You more than likely didn't peel off the rubber sticker that covers the connectors on the ear buds. I made the same mistake too. Check the earbuds for white plastic cover on the 2 connectors that mate with the prongs in the case. Remove them.
Sorry, there was a problem. Please try again later.It takes a micro usb plug in to charge the case. It can be any type of charging cable as long as the one end for the case is micro usb. It will show red charging for sometime then the red shuts off. As long as the ear buds are in the case though it will revert back to red for a little while. The case charges the buds, the cables charges the case. Any draw from the case will draw on the cable.
Sorry, there was a problem. Please try again later.I use any cord that fits it with no problems. I had the same issue and the buds were not recharging because I failed to remove the little sticky protection tabs that were covering the metal contacts on the ear bud. Maybe that will help.
Sorry, there was a problem. Please try again later.They should work with any micro usb. I have noticed that sometimes they do take longer than it should to charge, but mine have never taken that long.
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