Questions & Answers

Q: QuestionHow do I get my Skullcandy hesh 3 headphones to pair with my tv ? I cannot find pairing button or just plain do not understand. I am WAY older than the computer age, so need to be WALKED through every step, thanks ---

Asked 5 years ago by lobsterbaron.

• A:Answer Hi, I had a hard time pairing these the first time around too. Try this: Start with headphones turned off. Press and hold the power button and you'll hear them say "power on", but keep holding that button for a few more seconds and you should also hear "pairing". From there you should be able to pair the headphones to your smart tv from the tv menu.

  Answered 5 years ago by Domm

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Q: QuestionIs the rechargeable battery replaceable? The headphones are only working with the audio cord attached.

Asked 5 years ago by lynn.

• A:Answer Hi Lynn! The battery is not replaceable. We'd love to get you a fresh pair - please submit a claim directly with us at warranty.skullcandy.com.

  Answered 5 years ago by Skullcandy

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Q: QuestionDo these headphones come with a case?

Asked 5 years ago by Feed1nate7.

• A:Answer No, it doesn't come with the case.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionAre they adjustable for children?

Asked 5 years ago by D.

This question was asked about the related product: Skullcandy - HESH 3 Wireless Over-the-Ear Headphones - Gray

• A:Answer Depends on how big there heads are

  Answered 5 years ago by JohnWJ

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Q: Questionis there surpost a UBS adapter with phones

Asked 5 years ago by Anonymous.

• A:Answer There is an adapter to charge the headphones.

  Answered 5 years ago by Jerscott

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Q: QuestionIs this compatible with iPhone

Asked 5 years ago by Merino.

• A:Answer Yes, Hesh 3 is compatible with iPhone.

  Answered 5 years ago by Skullcandy

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Q: QuestionI’m electronic illiterate, and looking for headphones/earbuds for use with not smart tv but dvd/Blu-ray. My roomie is hard of hearing and I need help so the neighbors can’t tell what we r watching, also can hear the phone ring thank you!

Asked 6 years ago by Alexjok.

• A:Answer Hmm, I have not used a DVD player in probably 7 years but I don't know that they send sound out via Bluetooth since it's sends the sound and picture to the TV. My advice would be to learn to play those dvds on a laptop or stream them and connect headphones to the laptop.

  Answered 5 years ago by Tobz

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Q: QuestionDoes these headphones come with their 2 year warranty as well?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Skullcandy - HESH 3 Wireless Over-the-Ear Headphones - Gray

• A:Answer they said so, but this headphone has a well known defect where it plastic hinge get broken and if you report that they will never respond they even broke their claim web page intentionally

  Answered 5 years ago by kero

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Q: QuestionAre these good with conference calls like gotomeeting when paired with your computer? And, can they be used with an external mic (like a podcast) so you can hear yourself but use a better mic?

Asked 6 years ago by TuckerdogNC.

• A:Answer Hey Tuckerdognc! Thanks for reaching out as well as considering Skullcandy. The Hesh 3 headphone is a great option for pairing to your computer for conference calls. Using an external mic is also an option and easy to pair. depending on the settings on the mic you are trying to use as well as how well you navigate the program you are using for podcast work. Thanks again for reaching out! Best, SKDY

  Answered 5 years ago by Skullcandy

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Q: QuestionDo these headphones vibrate while listening to music?

Asked 6 years ago by Linda.

• A:Answer No they do not.

  Answered 5 years ago by NicoleJVerified Purchase

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Q: QuestionAre these compatible with 2015 GMC Yukon DVD system?

Asked 6 years ago by Naturegirl.

• A:Answer Hesh 3 headphones are compatible with any device that has bluetooth capabilities.

  Answered 5 years ago by Skullcandy

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Q: QuestionDoes it fit for everyone? because it doesn't have a adjustable headband....

Asked 6 years ago by Jack.

• A:Answer Will fit most people. And it does have adjustable headband. Unless your head is freakishly huge, i think it will fit you just fine. Also, most bestbuy store have this on display. You should try it first before buying.

  Answered 6 years ago by t040484

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Q: Questioncan I plug a 3.5 mm boom mic into the 3.5 mm jack?

Asked 6 years ago by SteveP.

• A:Answer Yes, they come with a wire jack.

  Answered 5 years ago by MalopzVerified Purchase

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Q: QuestionPlz advise if there is a way to over-ride the factory set volume control limiter. I suffer an 85% bi-lateral hearing loss and find that the maximum volume of the Hesh3 headphones fall just a little bit short, in some situations.

Asked 6 years ago by ricknhouston.

• A:Answer Hey ricknhuston, Thanks for reaching out! The factory set volume control limiter has a max set by regulations. That being said, there is not way to over-ride the volume limit. I recommend looking into the Crusher ANC headphone. With Skullcandy's new personalized audio function, your headphones basically become one with your personal hearing. This would be a huge benefit for you. https://www.skullcandy.com/shop/headphones/bluetooth-headphones/crusher-anc Have a wonderful day! -SKDY

  Answered 5 years ago by Skullcandy

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Q: Questionare these noise cancelling? how long does a charge last,taking cross country flight

Asked 6 years ago by me22.

• A:Answer These are not noise cancelling. They reduce outside noise but do not cancel it completely.

  Answered 6 years ago by HolyGoat70

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Q: QuestionIs the battery replaceable when it dies for good?

Asked 6 years ago by Bingocat.

• A:Answer Probably not, you should as Skullcandy directly about this matter

  Answered 6 years ago by t040484

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Q: QuestionCan I use these headphones for Xbox? Does the mic on the headset still work if I use the aux cord and plug it into to my Xbox controller?

Asked 6 years ago by Joe.

• A:Answer On PS4 no so I’d assume no on Xbox as well

  Answered 6 years ago by Monty

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Q: QuestionCan you skip through ads on podcasts using the skip track button?

Asked 6 years ago by mrkeys1962.

This question was asked about the related product: Skullcandy - HESH 3 Wireless Over-the-Ear Headphones - Gray

• A:Answer No, it will skip the entire track.

  Answered 5 years ago by Skullcandy

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Q: QuestionHow long do I have to charge hesh 3 before I use it first and what to do if it shows green but after disconnecting the charger it gets back to red?

Asked 6 years ago by Rainbow.

This question was asked about the related product: Skullcandy - HESH 3 Wireless Over-the-Ear Headphones - Blue

• A:Answer My pair was ready out the box i charged it for maybe a hour ran like a champ. My thoughts are it seems like the battery is bad or the internal wire connections to charge the battery are not properly connected. I would exchange them for a new pair.

  Answered 6 years ago by Musicgamer

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