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Brand response from Snaptain Team Regarding your issue, please follow these steps to troubleshoot. 1. Please make sure the drone and remote control are fully power. 2. Please re-calibrate the drone on the horizontal plane. 3. Check if the blades are damaged. 4. Please fly the drone in a place where there is no wind. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing f
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