A:AnswerBrand response from Snaptain Team
In regard to your query, the drone uses the Snaptain Era app. This app is compatible with both iOS and Android systems. When the drone is powered on, the camera is activated, but you need to successfully connect the drone to your phone to view the camera feed. If there is any delay in the feed, please shorten the distance between the drone and the remote controller. Flying too far may affect the transmission speed of the video feed.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, the S5C Pro drone uses the Snaptain Era app, which is for free. You can download and install the app of the drone into your mobile device from App Store/ Google Play.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, the Micro SD card fits into the S5C drone. And the maximum capacity of a Micro SD card is 64 GB.
It's recommended to use a micro SD card and format it to FAT32. Besides, we advise inserting the SD card firstly and then turn on the drone so that the pictures and video could be saved on it successfully.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, please try the following tips to see if they work.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Pair and calibrate the drone with the remote before each flight.
4. Fly the drone in a breezy environment without obstacles to avoid interference signals.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, please understand that the theory for beginner drones to hover is to hold altitude by its built-in barometer, which defines the height it hovers, but could not control the drone's movement direction.
Besides, here are some tips for your reference:
1. Make sure the remote and drone batteries have enough power.
2. Try calibrating 5 times before taking off.
3. Fly in a no wind or breeze day and open field place where there are no trees/woods around.
4. Try to trim it to adjust its responsiveness.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, each battery provides a flight time of 10 minutes, with a total flight time of 20 minutes. Besides, please kindly understand that the flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, the S5C pro drone can take still pictures and videos from the app. You need to connect the drone to your phone via the app successfully firstly.
The image saved in the app has only 720P of pixels. But the image saved on the SD card has 1080P pixels.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, we are sorry to say that the S5C pro can't link to your eachine EV800D fpv goggles.
The VR function of our S5C pro drone is only compatible with the most basic VR goggles.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerYes, you have to position the camera manually to give you that view or more forward facing to give you a better view flying blind using only the phone screen.
A:AnswerBrand response from Snaptain Team
We're sorry to say that we don't sell the remote separately. May I ask if your remote is broken?
Regarding your issue, please send us some pictures for our reference.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
A:AnswerVideo loses a bit more quality and lighting looked a bit oversaturated on the face but better for pics than vid...couldn't take pic while flying since wind seemed too strong for it to stay stable.
