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Williston, VT 05495
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Questions & Answers

Page Showing 1-6 of 6 questions
  • QuestionIs the 4 volt battery easily replaceable ?

    Asked by Anonymous.

    • Answer it is not user replaceable.

      Answered by PopaTim

  • QuestionCan this be used to stain a fence and or a bedroom wall?

    Asked by Zara.

    • Answer No

      Answered by BENLONGORIA

  • QuestionHow far dos it spray?

    Asked by UpstateGirl.

    • Answer Depending upon the spray setting but the jet stream can spray about 10-12 feet

      Answered by Johnj358

  • QuestionWhat do you do when the battery quits working? Buy another?

    Asked by K.

    • Answer I experienced great customer support from this company along with benefiting from their generous two-year warranty on this sprayer. The manual recommended using only their charger (a USB cable and a plug). I have several of these plugs and none of them said Sun-Snow Joe, so I went online to contact customer support to clarify what their plug looked like. I had to first register the product (easy). Then from their registration page I was able to start a chat session (calling is also an option or email, I think). For free, they sent me a replacement charging unit. My sprayer still did not charge so I again contacted customer support. They are sending a new unit. Again for free.

      Answered by azsmile

  • QuestionWhat provides the power? Batteries. Type of batteries alkaline or rechargeable or must have a long 120v extension cord to operate? How far will a single stream shoot. What is capacity of tank and how is it filled.

    Asked by Buddyl.

    • Answer Batteries are recharged via a USB cable (like your cell phone). The tank is 1 gallon capacity. Opening is on the top. Cap can be used to measure liquid (metric). Nozzle is adjustable for stream or spray.

      Answered by azsmile

  • QuestionIs the battery rechargeable?

    Asked by Tm.

    • Answer Yes it is. Battery + Charger Safety Instructions This manual contains important safety and operating instructions for your battery and charger. 1. Before using the charging, thoroughly read all instructions and cautionary markings. mWARNING! If the motor housing is cracked or damaged, do not insert the charging adaptor into the power tool or plug the power tool into the mains outlet. There is a danger of electric shock or electrocution. 2. This charger is ONLY intended to charge this rechargeable battery. Any other use poses a risk of fire, electric shock or electrocution. 3. Do not place any object on top of the charger or place the charger on a soft surface that may result in excessive internal heat. Keep the charger away from any heat source. 4. To reduce the risk of damaging the electric plug and cord, pull the plug, not the cord, when disconnecting the charger from the electric outlet. 5. Make sure the battery charging cable is located in a safe place so that it will not be stepped on, tripped over or otherwise subjected to damage or stress. 6. An extension cord should not be used unless absolutely necessary. Using an improper extension cord poses a risk of fire, electric shock or electrocution. 7. Do not operate the charger if it has received a sharp blow or has become damaged in any way. Contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) before continuing use. 8. Do not disassemble the charger. If the charger requires service or repair, contact an authorized Snow Joe® +

      Answered by 0B3B