A:Answer Dear Valued Customer,
Thank you for reaching out to us with this inquiry. This particular model works best in a light, fluffy snowfall. However, as long as you remove the snow, shortly after it has fallen, the unit should work fine in the conditions you described. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe