“I received my ring solar panel for my latest generation spotlight camera only to fine the plug doesn’t fit into barrel on camera! What’s going on?”
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Hi Dirtyred, Thanks for asking! Neighbors who order a newer solar panel may receive a device that includes a "Weather Resistant Barrel Connector." Our older instructions or documentation do not match this connector. Visit our support center for updated instructions on installing your Ring Solar Panel: https://support.ring.com/hc/en-us/articles/115005279843-How-to-Install-Your-Spotlight-Cam-Solar-Panel. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. All the Best, Nicole with Ring
Sorry, there was a problem. Please try again later.You can look up videos for installation and compatibility
Sorry, there was a problem. Please try again later.You need to remove the cover on the ring camera on the back Slid it out then you will see the connection
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