Questions & Answers

Q: QuestionWhat type of input and output does this device use?

• A:Answer This device uses RCA input and output for simple connectivity.

Q: QuestionWhat is the maximum wireless range of this device?

• A:Answer The wireless range is up to 30 feet, allowing for flexible speaker placement.

Q: QuestionIs this wireless kit compatible with all Sonance devices?

• A:Answer This kit is designed for use with select Sonance devices for a seamless fit.

Q: QuestionWhat does this wireless kit include?

• A:Answer The kit includes a wireless transmitter, wireless receiver, two power adapters, and two rack-mount bars.

Q: QuestionIs it possible to choose a specific frequency to pair the transmitter and receiver? The 5.8 GHz would be ideal since no wall in between the two and no interference between Wi-Fi Devices.

Asked 5 years ago by JoeJames.

• A:Answer Hi, Thank you for your question. The Sonance Wireless Transmitter and Receiver Kit does not allow you to assign the operating frequency. During the pairing process, the wireless transmitter looks for interference in the surrounding area and automatically chooses the optimal frequency band from 2.4 GHz, 5.2 GHz, or 5.8 GHz. This tri-band design allows the transmitter and receiver to be highly resistant to Bluetooth, dual-band Wi-Fi, and microwave interference. I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionI know this is designed for Subwoofer, but can this also be used to extend surround speakers powered by a separate amp? Will the unit add any signal noise into the amp?

Asked 5 years ago by Fireboltxl.

• A:Answer Hi, Yes this wireless kit can be used to wirelessly send a stereo signal to another amplifier. It will not add any noise into your system. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionWould this work with the Sonance In ceiling 8in speakers?

Asked 10 months ago by Orion.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday through Friday, 8 a.m. to 5 p.m. We will be happy to help you out. - Sonance Tech Support Team

  Answered 10 months ago by Sonance Team

  
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Q: QuestionThe receiver has 2 RCA jack connections but my Pre-out for Sub is a single jack. How do I connect them?

Asked 11 months ago by Jakeace.

• A:Answer Hi, Thank you for your question. You will use the left (white) connector. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

  Answered 11 months ago by Sonance Team

  
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Q: QuestionCan you connect 2 wireless speakers to this system, say Sonos ERA 300's?

Asked 1 year ago by DanielM.

• A:Answer Hi, Thank you for your question. I'm not sure if the MS Wireless Kit will work with the Sonos ERA 300's. I would suggest speaking with Sonos directly. You can contact Sonos Tech support at 800-680-2345. They are available from 10 am to 7 pm EST daily. - Sonance Tech Support Team

  Answered 1 year ago by Sonance Team

  
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Q: QuestionWill this transmitter work with; Sonance - MS10SUB - Mag Series 10" 275W Powered Cabinet Subwoofer?

Asked 1 year ago by Al.

• A:Answer Hi, Thank you for your question. Yes, the MS Wireless Kit will work with this subwoofer. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

  Answered 1 year ago by Sonance Team

  
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Q: QuestionWhat is the power output for these units. will 1 set work for the rear channels

Asked 2 years ago by Pigman.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday - Friday 8 AM to 5 PM. We will be happy to help you out. - Sonance Customer Support Team

  Answered 2 years ago by Sonance Team

  
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Q: QuestionI want to add rear speakers to my receiver without running wires. does a power subwoofer have to be connected ? my powered subwoofer is connected to my receiver and is placed placed where I want to kept, my receiver does have 2 inp for power subwoofer

Asked 2 years ago by JJBsb.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday - Friday 8 AM to 5 PM. We will be happy to help you out. - Sonance Customer Support Team

  Answered 2 years ago by Sonance Team

  
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Q: QuestionWhat is the maximum distance this unit will reach?

Asked 3 years ago by Steve.

• A:Answer Hi, Thanks for your question. This wireless transmitter and receiver kit has a range of approximately 30-feet. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

  Answered 3 years ago by Sonance Team

  
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Q: QuestionIs this wireless transmitter compatible with Sonance - MAG Series 6 1/2" 5.1 In-Ceiling Surround Sound Speaker System - Paintable White Model:MAG5.1R? What else is required to connect?

Asked 3 years ago by Erin.

• A:Answer Hi, Thanks for your question. Yes, this kit is compatible with the subwoofer inside the MAG5.1R package. You will also need an RCA cable for this transmitter, in-wall rated speaker wire for the five speakers, an A/V receiver, and a source like a cable box or steaming device. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

  Answered 3 years ago by Sonance Team

  
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Q: QuestionCan I connect the transmitter to the rear surround out on my receiver and connect the receiver to powered speakers to transmit the rear surround from my Sony receiver to the rear surround powered speakers?

Asked 4 years ago by michaelbrown99.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionCan this system be used with the Bose Cube speakers?

Asked 4 years ago by Panther.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionWhat type of cables are required to connect the transmitter/receiver boxes to your receiver/woofer?

Asked 5 years ago by Brian.

• A:Answer Hi, Thanks for your question. You will need (1) audio RCA cable and (1) subwoofer RCA cable. I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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Q: QuestionWhat is the size of the DC power connector? Is it 5.5mm/2.0mm?

Asked 5 years ago by ceemom.

Q: QuestionHow many devices can be connected to this at onetime?

Asked 5 years ago by Anonymous.

• A:Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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