Questions & Answers

1-10 of 42 Questions
  • Question
    I still didn't get my question answered though, does this have a charger cable or ability?   (11 Answers)

    By dover January 17, 2017.

    Answers
    • Best 
      Answer

      This item comes with usb cable for charging.

      By CommunityAnswer January 17, 2017.

    • Question
      How badly do these leak sound? In other words, how much can other people hear what you are listening to? (I'm not referring to how they cancel noise for the listener)   (9 Answers)

      By Noise December 8, 2016.

      Answers
      • Best 
        Answer

        My 3 year old still sleeps in the bed with my wife and me. I use these while watching movies in bed while she is sleeping and they do not disturb her one bit.

        By Gene December 9, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can the noise cancellation be used without listening to music? So all one would hear is silence?   (11 Answers)

      By MarkDark784 May 25, 2017.

      Answers
      • Best 
        Answer

        Yes, as long as the headphones are connected to a device via Bluetooth.

        By MKAcaDeca June 21, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      when the battery die can I plug the 3.5mm wire and still work?   (5 Answers)

      By sanfran August 27, 2017.

      Answers
      • Best 
        Answer

        YES...they work without power using the included wire.

        By M4serra September 22, 2017.

        • Verified Purchaser
    • Question
      does it works with ps4 wireless without a 'ps4' dongle?   (5 Answers)

      By dyzfnctional December 22, 2016.

      Answers
      • Best 
        Answer

        Yes, it does.

        By Aboo December 23, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I just purchased the Sony 1000x headphones and need to purchase a new smartphone. Which smartphones work "best" with these headphones?   (5 Answers)

      By Trish October 24, 2016.

      Answers
      • Best 
        Answer

        As long as it is Blue tooth it really does not mater.

        By John November 12, 2016.

        • My Best Buy® Member
    • Question
      If I return these headphones do I get all of my money back?   (2 Answers)

      By Ryan September 24, 2017.

      Answers
      • Best 
        Answer

        Yes absolutely

        By Raj1312 September 26, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      How well do these stay on your head? Like if I was riding a bike or running do they shift at all or are they firmly in place? Because how awful would it be if $400 headphones fell off your head and broke   (5 Answers)

      By Anonymous May 27, 2017.

      Answers
      • Best 
        Answer

        They are heavy, I wouldn't wear them for any activity that would make you sweat in the head phone. Look for an in ear headset like Sennheiser, they are amazing!!

        By Aeonixx June 16, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      How can you have 20 reviews for an unreleased product   (3 Answers)

      By johnb October 13, 2016.

      Answers
      • Best 
        Answer

        Because this was an item in the Best Buy Tech Insider Review Network, so we had early access to the product to test it and review it before it was released.

        By erinb86 October 16, 2016.

      • Question
        So in your opinion, is the noise cancellation from these or the Bose qc35 better?   (5 Answers)

        By Matt April 3, 2017.

        Answers
        • Best 
          Answer

          I have both. For noise cancelling, I would say these are better than QC35s. These come with touch sensitive features on the right ear cup. You can hold your hand over the right ear cup and it will open up the microphone where you can hear outside noises, which is super convenient for noise cancelling headphones. The only few negatives is that it can only connect to one device, where the QC35 you can setup 2 devices with the phone application. And it's heavier and bigger than the Bose. Other than that these are my daily goto headphones.

          By Howard April 7, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions