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I had alot of problems with the unit not pairing and then not connecting to the tv remote. After 10 calls to sony, I was told to exchange the soundbar. I did and all works gret now.
Sorry, there was a problem. Please try again later.I am not sure if this will help but I had the same problem with mine. I found that the subwoofer would lose connection from time to time. I just manually powered the subwoofer off, then waited 5-10 seconds and turned it back on and it would reconnect. I am sure you have tried this, but I thought I would share my experience. Hope it helps.
Sorry, there was a problem. Please try again later.Please check the pairing procedure in the link below. https://docs.sony.com/release//Manual_4586049141.pdf Thanks, >Joffrey
Sorry, there was a problem. Please try again later.Should pair automatically. If not, check the instruction booklet.
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