Questions & Answers

Q: QuestionWhat is the depth of the stand legs?

Asked 5 years ago by Anonymous.

• A:Answer Hello, The measurement of this TV is 11 3/8 inches deep. Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat about attaching a DVR with RCA cables? How do you attach the RCA cables?

Asked 5 years ago by AlwaysAtHome.

• A:Answer This TV has one input for a RCA input device. You need an optional Analog Extension Cable to make it work. You may have to purchase it Probably from Sony. Cable description:(One quad 3.5 jack on one end, and the female yellow, white and red on the other end.) All of the other four inputs are HDMI.

  Answered 5 years ago by REBelVerified Purchase

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Q: QuestionDoes this have wall mounting brackets?

Asked 5 years ago by Anonymous.

• A:Answer Hi, thank you for inquiring about the TV. The TV doesn't come with wall mount brackets. Regards, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the width of TV of 43" X800H series 4K UHD and does 4K mean 4 pixel

Asked 5 years ago by joy.

• A:Answer Hi joy, thank you for inquiring about the XBR43X800H. Please refer to the measurement of the TV below. Without the stand: 38 1/4" x 22 1/2" x 2 1/4" (970 x 570 x 57 mm) With the stand: 38 1/4" x 24 7/8" x 11 3/8" (970 x 630 x 286 mm) 4K refers to an ultra-high definition (Ultra HD) image that has 4x more pixels (dots on the screen) than HD content. The more pixels, the sharper the image. Sincerely, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs it true the X800H does not support bluetooth?! What about my Airpods which rely on Bluetooth? One review states this TV does NOT support bluetooth.

Asked 5 years ago by SonyQuestion.

• A:Answer Hi, SonyQuestion, Thank you for inquiring about the Bluetooth function on the X800H. The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thank you. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionI have a 36inch wide custom made TV stand. What is the distance between legs from tip to tip? Want to be sure the stand will accommodate the TV. Thanks

Asked 5 years ago by Darlingdor.

• A:Answer Hi Darlingdor, thank you for inquiring about the TV. The distance of the legs are 21 1/2 inches. Regards, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the distance from the outside edge of the TV to the right or left TV stand?

Asked 5 years ago by Toby.

• A:Answer Hi Toby, thank you for inquiring about the X800H. The distance of the legs are approx. 10.87 inches. Regards, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the distance from outside of left leg to outside of right leg (overall space needed to support the legs)

Asked 5 years ago by Terry.

• A:Answer Hi Terry, thank you for inquiring about the X800H. The distance of the legs are 21 1/2 inches. Regards, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow wide are the legs from front to back?

Asked 5 years ago by lou.

• A:Answer I just now measured it and it is about 10.25in. (26cm) - 10.5in. (27cm). I couldn’t be more accurate due to a number of (my own) physical problems.

  Answered 5 years ago by Love4kVerified Purchase

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Q: QuestionWhat are the pixels on this unit

Asked 5 years ago by Annie.

• A:Answer Hi, Annie, This is a 4K TV. 4K refers to an ultra-high-definition (Ultra HD) image with a horizontal and vertical resolution of 3,840 x 2,160 pixels, respectively. That is 4x more pixels that traditional HD (1080p). Pixels are the dots that make up a TV image. The more pixels, the sharper the image. Thanks! -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the over all width of the tv ? Sony 43”

Asked 5 years ago by Bob.

• A:Answer Its overall width is 38.2 inches.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is front to back distance on the legs? I understand the distance between the legs is about 21.5-22 inches, but I am concerned about whether the depth of my TV stand will accommodate the legs. Thanks.

Asked 5 years ago by Ellen.

• A:Answer Hi, Ellen, The distance of the legs from front to back is 11 3/8 inch. Thank you. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionI have a problem with my TV stand my tv stand is 28 inches. will the legs of this TV fit on this stand ??

Asked 5 years ago by MikeW.

• A:Answer The distance between the 2 legs is about 21", so there shouldn't be any trouble fitting on your 28" stand.

  Answered 5 years ago by MibblesVerified Purchase

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Q: QuestionWhat are the demensions of the 43 inch tv...width & height

Asked 5 years ago by Al.

• A:Answer Hi, Al, Below are the approximate dimensions of this TV: With the TV stand: 38 1/4" x 22 1/2" x 2 1/4" (970 x 570 x 57 mm) Without the TV stand: 38 1/4" x 24 7/8" x 11 3/8" (970 x 630 x 286 mm) Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow many HDMI ports does it have?

Asked 5 years ago by pseudoname.

• A:Answer Hi pseudoname, The X800H has 4 HDMI ports. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionHello, Since this TV doesn't support HDMI 2.1-120hz gaming for the PS5, is there a software update I can download & apply to get the best possible picture for the PS5? I really don't want to go out & buy a 120hz refresh rate tv. I only use it for gaming.

Asked 10 months ago by Jibsair.

Q: QuestionWhat would cause the TV to bleep on and off and/or freeze screen when connected to HDMI1 or HDMI3? (HDMI2 seems to work well for now)

Asked 11 months ago by BleepingFreezing.

Q: QuestionI bought this tv in 1/21 so it's still quite new. I tried to turn the tv on today; the light came on, but conks out after a few seconds so I can't watch regular tv nor Netflix. What should I do?

Asked 2 years ago by honolulu.

Q: QuestionHow do I connect an old vcr that uses av cables.

Asked 2 years ago by Lizzy.