“I installed the new software update and now every single TV station, both hi-def and standard, is showing inferior reception. I think all my settings have been changed. Please tell me how I can delete this update and restore my TV to the way it was.”
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Problem solved: I didn't realize that after the update, my TV reception somehow ended up coming from the wrong input---a non-HDMI input. I switched to the correct HDMI input and everything is back to normal now.
Sorry, there was a problem. Please try again later.Hi Harv, We're sorry to hear that you're having concerns after the software update. We apologize for the inconvenience. Unfortunately, the software cannot be downgraded to the previous version. If you encounter issues with the TV after the software update, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00200862 I hope this helps! Jay
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