Questions & Answers

Q: QuestionWhat is the refresh rate?

Asked 5 years ago by SeEEattle.

• A:Answer Its refresh rate is 60 hertz.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan I use the Charter tv ap to watch the cable channels so I don't have to use there box?

Asked 5 years ago by huizingathart.

Q: QuestionXBR49X800H: Currently I run everything through an AV receiver that does not support 4K. If I hook my Roku Ultra directly to the TV via HDMI to get 4k, will the HDMI ARC port (3?) return all audio signals necessary to run 5.1 out through my receiver?

Asked 5 years ago by O2HeN2.

• A:Answer no.

  Answered 4 years ago by grandpa

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Q: QuestionIs this TV compatible with Apple devices and can airplay? In the description it wasn’t clear, I know the Samsung’s do

Asked 5 years ago by Matt.

• A:Answer Hi, Matt, If you are referring to the Apple AirPlay, yes. The 49X800H supports the Apple AirPlay / Apple HomeKit feature. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan you recommend a Sony sound bar that will pair well with this tv?

Asked 5 years ago by LeeLeeRo.

• A:Answer Hi LeeLeeRo, Thank you for your inquiry. I’d definitely recommend the HTS350 for a small to normal room setup. It is a great fit for a 43" tv as well. But if you want to get a much more immersive experience try the HTZ9F to enjoy the latest theater audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Hope this helps! -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionWill this tv work with Sonos soundbar?

Asked 5 years ago by Edward.

• A:Answer Hi Edward, Yes, any soundbar that supports HDMI ARC or Digital optical connection will definitely work. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs this TV capable of maintaining the same volume level? For example: Volume increase with some commercials. Looking for a TV that the volume stays the same all the time, Thanks

Asked 5 years ago by Webz.

• A:Answer I don’t notice it getting louder like my other TV brands

  Answered 4 years ago by Granny

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Q: QuestionOn the 49" SONY, what is the height and width of this tv?

Asked 5 years ago by ted.

• A:Answer Hi, ted, Below are the approximate dimensions of this TV: Dimensions of TV without stand (W x H x D): 43 3/8" x 25 1/2" x 2 1/4" (1101 x 645 x 57 mm) Dimensions of TV with Stand (W x H x D): 43 3/8" x 27 3/4" x 11 3/8" (1101 x 704 x 286 mm) -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes the Sony X 800H come Netflix ready and the Netflix button on the remote??

Asked 5 years ago by Anonymous.

• A:Answer Hello there, thank you for your interest in getting the 800H 4K Ultra HD Smart TV. The TV is Netflix ready and there is a designated Netflix button on the remote to easily access the app. You can even press the Netflix button on the remote to turn the tv on and load Netflix right away! You can also easily search and watch your favorite movies, or even get the weather forecast, by voice! Just hit the Google Assistant button on your remote to ask it questions, or access many of the apps or services you already use. You’ll experience your content as it was intended with the power of our X1 HDR processor as well as enjoy rich and accurate color with our Triluminous Display. -Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the warranty on this television

Asked 5 years ago by rabbit.

• A:Answer Hi, rabbit, For more details about the warranty of this TV, please visit this link: https://www.sony.com/electronics/support/res/manuals/4595/c93100a1fe624cd97594959ae4e8b271/45953330M.pdf. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the refresh rate, is it realized (i.e., if it's 120 Hz, will it actually perform at 120 or 60) and is ithis model able to use Disney+ (saw one use comment that indicated it wasn't but SONY determined it might be a glitch in the particular set)?

Asked 5 years ago by Ric2.

• A:Answer Hi Ric2, This unit has a native Refresh Rate of 60 Hz. And yes. The Disney+ Android app can be installed from Google Play Store on your Android TV. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionWill an LG UBK90 blu ray player display dolby vision on this set? It will not display dolby vision on my sony 930e tv.

Asked 5 years ago by Melvin.

• A:Answer Hi melvin, Yes, you can display Dolby Vision from your Bluray player to the X800H TV. Please refer to this link for compatible HDR formats: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00161421 -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionDo you sell TVs that uses 220 volts?

Asked 5 years ago by Sara15.

Q: QuestionDoes this Sony TV support wireless headphones?

Asked 5 years ago by Afa617.

• A:Answer Hi Afa617, Unfortunately, Bluetooth headphones are not supported by this unit. However, you can use RF wireless headphones with its own transmitter connected to the AUDIO OUT port on your TV. Please refer to this link for further details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00159290?model=XBR-49X800H&category=televisions-projectors-lcd-tvs-android- -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes this tv support Apple's AirPlay 2

Asked 5 years ago by Kody.

• A:Answer Yes, this TV supports Apple AirPlay 2.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionMy tv stand is 27 inches wide. Depth is no concern. Will the legs of this tv fit ?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, The legs are 21 7/8'' in length so it should fit you TV stand. -Sam

  Answered 2 years ago by SonyListens

  
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Q: QuestionDoes this have YouTube TV app?

Asked 5 years ago by Bob.

• A:Answer Of course.

  Answered 5 years ago by Sluggh

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Q: QuestionDous this tv need a 4kultrahdmi) cord? Or can I use a regular hdmi cord?

Asked 5 years ago by Json.

• A:Answer Hi, Json, It is recommended to use a high-speed HDMI cable for this TV. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes this androidTV display PICinPIC ie: pc out via hdmi and atsc broadcast picture in other part of screen/display

Asked 5 years ago by picinpic.

• A:Answer I don't think so.

  Answered 4 years ago by TashaSVerified Purchase

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