“How do I get warranty support for a Sony TV purchased four months ago which quit working?”
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Hi Bill, We are sorry to hear that your TV has stopped working. Have you already tried to troubleshoot the issue? If not yet, please follow the troubleshooting steps on the link below to resolve the no power issue: https://www.sony.com/electronics/support/articles/00153674 Your unit comes with a 1-year limited manufacturer's warranty. If you're unable to resolve the issue, you may contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. May we also contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the x950h : We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Sam
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