Questions & Answers

Q: QuestionWe want to eliminate the wall mount and place it on a stationary stand. What is the smallest width that will accommodate the TV on stand that comes with.

Asked 9 years ago by Anonymous.

• A:Answer Stand which you would attach to the bottom of the TV is approx. 25.5" width x 9.5" depth.

  Answered 9 years ago by Oaki

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Q: QuestionCan't get pictures at full screen level. What's the issue here?

Asked 9 years ago by Sony55.

• A:Answer Hi Sony55. The TV displays what it gets from the source, you may try changing the Wide Mode settings of the TV under the Display Settings. -Mark

  Answered 9 years ago by SonyListens

  
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Q: QuestionDoes this TV have the TRILUMINOS display?

Asked 9 years ago by Zeke.

• A:Answer No, the Sony does not have Triluminos display.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes the TV tuner work good on the unit watching OTA broadcasts with an antenna?

Asked 9 years ago by Nick.

• A:Answer Hi Nick. Yes, this TV works well in broadcasting over the air channels. -Mark

  Answered 9 years ago by SonyListens

  
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Q: QuestionCan the Sling TV application be installed on this TV? I understand the Sling TV application is available is in the google store, but is it compatible with this TV?

Asked 9 years ago by Nick.

Q: QuestionON ONE OF THE REVIEWS THEY SAID THE 60IN SAMSUNG WASNT COMPATIBLE WITH DIRECT TV...TO BUY THE SONY...I NEED TO KNOW ASAP BECAUSE I AM LOOKING TO BUY SOON..

Asked 9 years ago by CORAS.

• A:Answer Yes

  Answered 9 years ago by Papo

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Q: QuestionCan I connect this tv to my Onkyo surround system reciever via RCA jacks?

Asked 9 years ago by Sherlock.

• A:Answer There are no RCA jacks on it, only digital audio output.

  Answered 9 years ago by Charlie1818

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Q: QuestionI bought the TV 3 days ago. I was playing videos from my hard drive (connected to USB 3 port of TV) for the first 2 days and all of a sudden, the TV fails to detect my hard drive. I called up Sony customer care and they had no answers. What is the issue?

Asked 9 years ago by Anubhav.

• A:Answer Hi Anubhav, thanks for bringing this up. Please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. Regards, ^Ron

  Answered 9 years ago by SonyListens

  
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Q: QuestionHow would one go about watching HBO GO on this TV?

Asked 9 years ago by Uhgar.

• A:Answer I use apple tv, it's 1080p, and still looks good

  Answered 9 years ago by nBsMarko

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Q: QuestionI see the specs for the TV list 4 HDMI Outputs - Can I output what I am watching on this TV to these HDMI outputs? Thanks

Asked 9 years ago by miklt.

• A:Answer Hi mikit. The XBR-55X810C's hdmi ports are all inputs. It means that when you connect a media device to one of those ports, the tv will be able to project them. Thanks. -Mark

  Answered 9 years ago by SonyListens

  
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Q: QuestionHBO-Go is not installing on my model. Has anyone else ran into this problem or know a possible solution?

Asked 9 years ago by jake.

Q: QuestionHow do you place the base stand on the tv?

Asked 9 years ago by tee.

• A:Answer Hi tee, For more details on how to attach the TV to the stand, we suggest visiting this link: https://docs.sony.com/release//QSG_4576186121.pdf -Jerome

  Answered 9 years ago by SonyListens

  
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Q: QuestionMy picture has a subtle green/yellow tint. Is this normal / related to a setting?

Asked 9 years ago by Cgoes.

• A:Answer Hi Cgoes, You may check the link below for more information if the picture has a red, green, or blue tint. https://us.en.kb.sony.com/app/answers/detail/a_id/41113/kw/odd%20color/p/61659%2C95543%2C95547%2C95850/c/65%2C66/related/1 -Jerome

  Answered 9 years ago by SonyListens

  
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Q: QuestionHi can i mirror what's on my phone to the TV it's a Samsung phone not sony

Asked 9 years ago by Chubasco.

• A:Answer Yes you can. I do this with my Galaxy S5 and it works very well.

  Answered 9 years ago by Anonymous

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Q: Questionmy sony 55" 850c support 2.2 hdmi format?

Asked 9 years ago by bob47.

• A:Answer Hello bob47, thank you for your message. Yes, it does support HDCP 2.2 for HDMI1/2/3/. For more information, check the link below: https://docs.sony.com/release//specs/XBR55X810C_mksp.pdf. -Oscar.

  Answered 9 years ago by SonyListens

  
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Q: QuestionI just got a Samsung soundbar for this TV, I'm pretty tech savvy but know very little about soundbars. Is it as simple as changing a setting in the TV? Do I just need to change the sound from TV speakers to Audio system? I plan on using optical FYI also.

Asked 9 years ago by MysticKnight.

• A:Answer Hi MysticKnight, Please contact samsung for further assistance. Thanks, >Joffrey

  Answered 9 years ago by SonyListens

  
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Q: QuestionI would like to buy this TV instead of the one that I have already bought y'all have not delivered yet but you're supposed to deliver it tomorrow I would like to buy this TV instead of the other one

Asked 9 years ago by Deway61.

Q: QuestionDoes this TV have analog audio outputs (for sending sound to an older amplifier connected to external, wall-mounted speakers)?

Asked 9 years ago by Jimbo.

• A:Answer It does has analog audio out put, but it only work for my DVD surround sound,so I bought digital converter, cost about $30 at Best Buy, and plug my analog cables into converer and used optical cable to plug into optical port on TV. Work like a charm

  Answered 9 years ago by Dmichael

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Q: QuestionGot this TV delivered yesterday, I know lots of people said to get a sound bar. Going to get one, in the meantime, just can't get the sound quite right. Whoever has this TV & using it's speakers, what's your audio setup? Are the speakers in the back?

Asked 9 years ago by MysticKnight.

• A:Answer We have no external speakers for this TV and enjoy the sound as the TV delivers.

  Answered 9 years ago by Digger

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