Questions & Answers

Q: QuestionCan you Skype on this TV?

Asked 5 years ago by Bill.

• A:Answer It's a smart TV so I say u can.In fairness I don't Skype.

  Answered 5 years ago by markieVerified Purchase

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Q: QuestionDoes this tv have the apple tv app? I'm aware it has the ability to airplay, but no one clarified if the app is on the newer tvs. Thanks in advance.

Asked 5 years ago by Tisha.

• A:Answer No it does not. You still need to connect an Apple tv device.

  Answered 5 years ago by SportsDuckVerified Purchase

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Q: QuestionIs this TV good for viewing at approximately 9 feet away?

Asked 5 years ago by distance9.

• A:Answer Our 55" is about 8-9 feet away. Great for this size.

  Answered 5 years ago by Billsfan100

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Q: QuestionWill the model in the US be compatible with another country's 240V Voltage? The official spec says: (60 Hz for UL cUL 50/60 Hz for other, AC 120 V for UL cUL AC 110-240 V for other). I just don’t understand why it lists UL cUL & “other.” What is "other"?

Asked 5 years ago by VoltageConcern.

Q: QuestionWhy does Sony not make iOS compatible TV's? All I see is Android TV.

Asked 5 years ago by ABGod.

• A:Answer The tv has Apple Airplay and Apple Honekit built in or available with a system update. The operating system of the TV is Android, much like Samsung TV's are based on Tinzen and LG Is their own operating system LGOS.

  Answered 5 years ago by SportsDuckVerified Purchase

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Q: QuestionDoes the Sony OLED A9G Master Series support simultaneous independent bluetooth connection to hearing aids at a separate much higher volume from that being presented by the main speaker suite? We need this specific capability.

Asked 5 years ago by TVWidow.

Q: QuestionWhere can I find a user guide?

Asked 5 years ago by Canuck.

• A:Answer Go to Sony web site and download the manual with all the specs

  Answered 5 years ago by DAVE

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Q: QuestionDoes this TV support Apple TV?

Asked 5 years ago by Janet.

• A:Answer Yes, our Apple TV works fine.

  Answered 5 years ago by MonicaVerified Purchase

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Q: QuestionWith no sales person available, 1) LG vs Sony 2) Which model? - our use is limited to streaming & DVDs (no gaming) 3) Bluetooth keyboard connection? 4) Is Roku no longer necessary? 5) LAN connection possible for feeding photographs?

Asked 6 years ago by bob.

Q: QuestionIs this Sony DirecTV ready?

Asked 6 years ago by DPnTP.

• A:Answer I feed my TV with DISH and FIOS. It all works great.

  Answered 5 years ago by DAVE

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Q: QuestionWhich dvd system works well with this unit? Also which cables should I have ready? Seems like each website recommends something else. I don't need the latest and greatest, just one that works very well. Thanks for any suggestions!

Asked 6 years ago by LouAnn.

Q: QuestionDo I need a special wall mount for a Sony Bravia masters series ag9 55 inch oiled

Asked 6 years ago by Jake.

• A:Answer Hi, Jake, My husband and I purchased this TV a while ago and we got the wall mount that can pull out and tilt. It was $129.99. Basic TV mounting 51 and larger. We had it installed by the Geek Squad -- they did a wonderful job; We probably could have got a cheaper model; but we wanted to be sure we had one that would adjust if needed.....

  Answered 6 years ago by Rose794Verified Purchase

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Q: QuestionHow much does the Sony oled 55 A9G weigh out of box?

Asked 6 years ago by Marcie.

• A:Answer Hi, Marcie! This TV weighs approximately 41.2 lb (18.7 kg) without its stand. With the TV stand, it weighs approximately 49.2 lb/22.3 kg. -Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat are the overall dimensions of the tv with stand?

Asked 6 years ago by Anonymous.

• A:Answer Hi! Here are the dimensions of the TV with stand: -48 3/8 x 28 1/8 x 10 1/8" (1226 x 714 x 255 mm) (WxHxD) ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs there no Picture in Picture feature with this TV? Thx

Asked 6 years ago by Ruzz.

• A:Answer Hi, Ruzz! Good news! This unit supports picture-in-picture feature. Please refer to this link for further details: https://helpguide.sony.net/tv/gusltn2/v1/en-003/01-02_07.html -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionOn the Sony A9G 55" OLED t.v. I need the measurement from the backside electronics plastic cover to both side t.v. screen edges and to the top of the t.v. screen. I have a wall recess and want to determine if the t.v. will slide back into it. Thanks

Asked 6 years ago by Mark.

• A:Answer 4 inches from top, 3 1/8 inch on left (looking at TV screen) and 3 inch on right.

  Answered 6 years ago by TNshopperVerified Purchase

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Q: QuestionCan I still use my Pioneer Elite AV receiver and use it to control my Sony Blu-ray and my old Sony VCR? I'd like to retain this receiver with my present Polk left and right side front and rear speakers and my sub. Am I dwelling on old tech?

Asked 6 years ago by Ron.

• A:Answer I don't see why you couldn't. I'm using a 20 year old Yamaha AV receiver & 11 year old Sony blu ray player. They work fine.

  Answered 5 years ago by Billsfan100

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Q: Questiondoes the sony 55" oled a9g master series have and audio out, stereo std jack

Asked 6 years ago by kcmicrotech.

• A:Answer Yes it does. It also has blue tooth for wireless headsets as well.

  Answered 6 years ago by TvproVerified Purchase

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Q: QuestionWhat is the distance from the vesa mount holes to the edges of the TV on the top, bottom, and sides?

Asked 6 years ago by Trevor.