“I just recently purchased the Sony 55” 55X800E at Best Buy. This replaced an Insignia 32” TV. The picture quality of the Sony is poor compared to the Insignia. Fuzzy colors and the images are not crystal clear. Not like the TV in store. Any ideas?”
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You are looking at the insignia. Turn on the Sony and you will see the difference.
Sorry, there was a problem. Please try again later.Hi there! Picture quality greatly depends on the source (cable, DVD/Bluray, streaming, etc..). Make sure that the devices where the picture is coming from are securely connected to this TV for clear output. You may try using different cables or resetting the TV to give it a refresh. You may check this link for the steps on how to reset the TV: https://us.en.kb.sony.com/app/answers/detail/a_id/75705 Thanks, -Mark
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