I bought this TV 2 months ago, and just started having a trouble thing. I turn off the TV and after a few hours it turns on by itself. Before I take it in I would like to know if it's a problem were I need to take it in. Thank you null

Question

SonyListens · Accepted Answer

Hi Tete, We regret to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800e/articles/00032613
~Ralph

Jack · Answer

I purchased the 55 inch Sony and I've had no trouble so far

Wilvis · Answer

You may try checking the timer menu.

The TV has a feature that both allows you to choose a time for the TV to "go to sleep" and a separate option to "turn the TV on". If someone accidentally set the "turn TV on" for two hours instead or "turn tv off for 2 hours" that would be the problem.

Good luck and if you do have return it, deal directly with a store and not best buy's terrible hotline. (This was my experience.)

“I bought this TV 2 months ago, and just started having a trouble thing. I turn off the TV and after a few hours it turns on by itself. Before I take it in I would like to know if it's a problem were I need to take it in. Thank you”

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