“I have the Sony 55" X800E TV. I bought an Indignia HDMI to USB type C dongle to mirror from my HP Chromebook X360 14. The TV says it is not receiving a signal, but the computer recognizes the TV. Any suggestions how I can resolve this issue?”

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• Regarding the answer from SonyListens, which suggests connecting directly from the computer to the TV, how can I do that from a computer which has only USB type C and a USB type B ports to the TV? Thank you.

  Answered by TVnovice 6 years ago

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• Hi TVnovice, using an adapter/converter is not guaranteed to work. We highly suggest connecting the device directly using the available inputs if possible for full compatibility. Thanks! ^Ron

  Answered by SonyListens 6 years ago

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