A:AnswerHi Pipe12, Thank you for purchasing the X950G. We regret to hear you're having audio issues with your TV. Let's try to isolate this issue by following the troubleshooting steps below:
https://helpguide.sony.net/tv/gusltn2/v1/en-003/08-05_04.html
If you're unable to resolve the issue, please let us know.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950G:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
A:AnswerAny Bluetooth headset I believe will work except for one. I have tried an older Jaybird Vista, LG HBS820S, and Apple AirPods. Jaybird connected easily, so did the LG. AirPods were not recognized by the TV.
A:AnswerTwo areas of concern no matter what TV you are considering as there is nothing special needed in the TV. 1/length of all cables to ensure they have freedom to move with the lifting/descending action with no binding or interference. The least bad thing that can happen is a cable pulling out of a connection. The worst is probably breaking circuit boards in the TV. Halfway would be breaking connectors. You have to make certain all cables are free every time because just one oops ever can make for a really bad day. 2/all enclosures reduce wireless signals and probably block IR from remotes. Some enclosures can block pretty much everything. If you are counting on anything wireless/remote you might run into issues requiring re-pairing devices, this can be worse if your set turns on before fully out of the cabinet as automatic re-connection might fail before the set is far enough out to receive signals. Physical wiring can be a drag to install but overcomes a lot of connectivity issues. For IR signals from remotes there are IR repeater devices available that can be mounted outside the cabinet to pick up the remote and wired inside the cabinet to repeat the signal to the TV. These are the same devices used when there are other obstructions in front of the IR receiver that is usually near the bottom of the TV, obstructions such as knick-knacks or a cat in a warm spot. You could even go so far as to stick a WiFi/bluetooth repeater, access point, etc inside the cabinet to boost signal.
Your specific cabinet and setup has a big impact on what you may need to do to get reliable operation. Experimentation is likely needed to see how far you have to go, or find a really skilled installer.
A:AnswerHi, Dave, The dimensions of the package carton of the XBR55X950G (W x H x D):
52 5/8 x 32 3/4 x 7 1/2 in (1334 x 831 x 190 mm).
Thanks! -Vincent
A:AnswerI'm sure it can but you dont want to have a covered porch where condensation could get to it and damage components on inside of tv so I would say if you did it would have to be sunny day or fully closed in porch to protect tv from rainy days and hot to cold days for it not to create condensation hope this helps you
A:AnswerHi ginger, you can use a VESA compliant wall mount bracket. Please refer to the link below for more details.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x950g/articles/00124300
Erin
