“I just bought this TV and the screen keeps timing out. How do I stop that from happening??”
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When I got this tv screen would keep going black when I switch from one input back to another input from roku (input two to tv input) then at random screen would go black could hit any remote button to get picture back but would keep going black got back by shutting tv off then on. Updated software on tv then problem was gone thanks Sony hope this helps
Sorry, there was a problem. Please try again later.Hi Lindsey, We are sorry to hear that you are having an issue with your Sony TV. If this is an internet connection issue, you can follow the guide from this article to isolate the issue: https://www.sony.com/electronics/support/articles/00184183. If you are still having the same issue, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
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