Questions & Answers

Q: QuestionWhat are the dimensions?

Asked 6 years ago by Anonymous.

• A:Answer Hello! Below are the approximate dimensions of this TV: With the TV stand: 57 x 33 x 10 1/8" (1447x838x255 mm) Without the TV stand: 57 x 32 7/8 x 1 5/8" (1447x834x40 mm) -Vincent

  Answered 6 years ago by SonyListens

  
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Q: Questionwhat about burn in

Asked 6 years ago by Anonymous.

• A:Answer Burn-in on the Sony XBR65A9G OLED TV only occurs if the same static image is displayed for 1 to 3 hours. This seldom happens in typical movie and TV source materials; and most streaming devices (including apps provided on the TV) have screen-savers that kick in to suppress static images well before 1 hour has elapsed. However, using the TV to display less action-oriented games might create a burn-in problem, especially if winners lists are left on display, etc. The TV manual also offers some suggestions for removing, or reducing the impact of, a burned-in image. They are not necessarily permanent. Checkout the manual if you have concerns about burn-in.

  Answered 6 years ago by FocusedShopperVerified Purchase

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Q: QuestionIs there a specific HDMI cable spec I should be looking for. I have to use a 20 foot HDMI cable.

Asked 6 years ago by HDMI.

• A:Answer Hi, HDMI! We recommend using a Premium High-Speed HDMI Cable(s) that supports speeds of 18 Gbps for optimum performance. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow big is the stand (width and depth)?

Asked 6 years ago by Dan.

• A:Answer Hi, Dan! The width of the stand measures 18 5/8" (470 mm). Its depth is 10 1/8" (255 mm). ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat is the height with the stand?

Asked 6 years ago by Jonas.

• A:Answer 2 feet

  Answered 6 years ago by 1085Verified Purchase

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Q: QuestionHow much does the TV weigh

Asked 6 years ago by Anonymous.

• A:Answer Hi! The TV weighs 46.7 lb (21.2 kg). With the stand, 54.7 lb (24.8 kg). ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionwhat is a good HDMI cable to connect the tv to my cable box

Asked 6 years ago by Anonymous.

• A:Answer Any high quality cable will do just fine. Don’t shop by brand. If it can handle Dolby Vision and HDR10. then go with that one

  Answered 6 years ago by SlickVerified Purchase

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Q: QuestionIs this a 12bit television???

Asked 6 years ago by Fredrickg85.

• A:Answer No, 10 bit.

  Answered 5 years ago by TJMI

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Q: QuestionCan you connect a Sony Playstation 2 system to this tv?

Asked 6 years ago by Stace112.

• A:Answer just bought this TV, I have PS3 & 4 & your 2 should work fine. everything can be off & once you push your PS button everything comes to life & all you have to do is sign in...

  Answered 6 years ago by wilsonVerified Purchase

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Q: QuestionI bought Sony - 65 "Class - OLED - A9G MASTER Series - 2160p - Smart - TV 4K UHD with HDR of Best Buy. I want to install Homekit but do not see the Homekit installation code.

Asked 6 years ago by Highdesert.

• A:Answer HomeKit support is not built-in to the Sony XBR65A9G TV. However, many features of HomeKit may be added by connecting an Apple TV 4K box to one of the TV's HDMI ports. The Apple TV 4K works extremely well with this TV. Apple TV supports both Dolby ATMOS and Dolby Vision. If HDMI 2.1 cables are used between Apple TV box and the Sony, the full display capabilities of the TV are available in the picture and sound delivered by the Apple TV box. Also, both the Sony remote control and the Apple TV remote can be used to control the Apple TV app selection, to invoke Siri controls, etc. I find picture quality for source media streamed through the Apple TV box to be better than that same media streamed directly into Sony TV apps. The Apple TV box does an excellent job of up converting non-Dolby Vision media into Dolby Vision format. Finally, the Apple TV box can run the HomeKit app in the background, and execute timed HomeKit actions to your various HomeKit lights and devices.

  Answered 6 years ago by FocusedShopperVerified Purchase

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Q: QuestionAnother question on the 2018 Model A9F and 2019 Model A9G. I have the A9F model and the GUIDE app does not display the event info for Denver PBS OTA Channels 6 and 12. If I acquire a 2019 A9G model, will I have the same problem with it?

Asked 6 years ago by Anonymous.

• A:Answer We just got this thing and still learning, but as of right now I don't see any of the extra HD channels,,,,,but still looking. We use OTA, not cable. Bob

  Answered 6 years ago by dogrunVerified Purchase

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Q: QuestionI have a 2018 Sony A9F TV in my Bedroom and would like to purchase this TV (2019 Sony A9G) for my Family Room. However, my Sony A9F Model GUIDE is not displaying program information for the OTA PBS Channels (6 & 12) in Denver. Has this been corrected?

Asked 6 years ago by Mark.

Q: QuestionCan the remote control delivered with this TV also be used with the 2018 A9F Model?

Asked 6 years ago by Mark.

• A:Answer Hi, Mark! Unfortunately, we can't use the remote for the A9G series with the 2018 A9F series because the designated remote for this series is RMFTX220U. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionMy 65" A9G has been turning on by itself lately, what do I do?

Asked 4 years ago by ltnk.

• A:Answer Try the timer setting I don't own that model I bought for my Dad but they have a setting for when you're away that will turn it off and on

  Answered 4 years ago by 6stringtommyVerified Purchase

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Q: QuestionDo any of the HDMI ports do 120/4K?

Asked 4 years ago by Dmoc19.

• A:Answer this OLED is the best thing you can get for movies if your a videophile,picture quality is mastered to the directors intent.

  Answered 4 years ago by JanthonyVerified Purchase

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Q: QuestionIs this tv 3D capable? Are there any 2020 tv's that are?

Asked 5 years ago by Bearbait.

• A:Answer I am unsure if it's 3D capable; but there isn't many shows or movies in 3D.

  Answered 5 years ago by shrink1Verified Purchase

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Q: QuestionCan you connect an iPhone to this TV to sync video content from YouTube or Facebook?

Asked 5 years ago by KingLateef.

• A:Answer The TV does come with Airplay to sync iPhones. It is located on the input list, not an app that is downloaded.

  Answered 5 years ago by Impression2ideaVerified Purchase

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Q: QuestionWhat are the dimensions of this 65” Sony (w and h)

Asked 5 years ago by Bill.

• A:Answer It's in the spec section.

  Answered 4 years ago by blytedVerified Purchase

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Q: QuestionIf I connect my 1G BPS router to the TV with an ethernet line and also use an AUX HDMI line from the TV to my receiver for audio, will that get me a better picture than receiving internet to the TV via WIFI with the Aux HDMI to my receiver?

Asked 5 years ago by tjax2.

• A:Answer General answer: A wired connection will provide a more robust data link. 4K video requires ~12 - 18 Mbps Newer access points can achieve these rates as can Gigabit Ethernet. The biggest bottleneck is the modem and the provider.

  Answered 5 years ago by OldNerdVerified Purchase

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