1-1 of 1 Answer
Thank you for reaching out, Chuck! We are sorry to hear that your K-65XR80 isn't powering on, and we definitely want to help you get back to your movies as quickly as possible. Since the Bravia 8 is a high-performance OLED, sometimes a simple power reset is all it needs to clear a temporary glitch. Please try unplugging the TV from the wall outlet for at least two minutes, then plug it back in directly to the wall—bypassing any power strips for a moment—to see if it restarts. If it’s still not waking up, please contact our support specialists directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can provide more personalized troubleshooting. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team
Sorry, there was a problem. Please try again later.